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October 2023 by Preston Milam
John is awesome . Every couple of years we go and get another vehicle from him and he always works us out a deal that fits our budget. If he doesn’t have exactly what we are looking for he will make sure to notify us when he has the opportunity to get what we want. He works with you when the budget is tight at times and doesn’t get greedy when it’s not. Highly recommend!!
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October 2023 by Kimberly Johnson
If you're looking for a good deal on a car you should definitely check out this place and ask for TONY. Thank you to Tony and the rest of the staff at J&J for all of your help.
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September 2023 by Reggie Jenkins
Go see Tony ge will get you taken care of. Good people great business
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June 2023 by Trez Johnson
I couldn’t get my car back after a retuned payment on my car insurance that I was unaware of even after taking care of my insurance on the spot they wouldn’t give me my car back….0/10 DONT RECOMMEND!!!!
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May 2023 by GNOG GIG
I bought a 2010 chevy traverse from them and it broke down the same day...then it would break down in random places the onstar device was broken transmission broken the steering colum needed to be replaced I was guven the idea i was getting a usabke car...it was literally JUNK they are not a honest car dealership and the are bias...and it is very obvious...Never again will I ever trust business feom them...and you shouldn't as well...dealerships like that are the reason why some may people are have financial problems now sell cars to helpless people who the see have a need and they take advantage of them...now as is is the sale...but that does not mean you should partake in hurting others...we are all connected some way or another and the gift i was supposed to have been for those who God put in alignment with me will never get to receive because of evil car dealership and anyone else doing wickedness to others it always has a trickle effect...I forgive them...Just will never do business with them ever again and I will advise anyone else not to as well...
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April 2023 by Gator Mae
STAY AWAY! I literally read the bad reviews and gave this place a chance. I was sold a lemon! After putting money down and paying my note, a month and a week after having it, it broke down. The car literally wouldn’t move everything had locked up. The repair shop had to come get me off the side of the road 3 times. I called spoke to John and he said he would come pick it up. Four days later I called to check on it and spoke with John he said he was under the impression I was turning it in. Why would I turn in a vehicle I’d just purchased. Told me there was nothing he could do about it. Could have offered some of my money back. $3000 down the drs for a months use. DO NOT buy a 2010 GMC TERRAIN if you see it on the lot. The air knobs do not work, so you can’t change from air to heat nor adjust the temperature. The sunroof is welded shut. The vehicle lasted enough for me to test drive it. 20 miles after purchase it had 3 indicator lights come on. When car broke down and wouldn’t move I spoke with John about picking it up and fixing it he said okay. I go a week later to pickup my things it’s in trash bags with bleach all over my belongings. He has yet to call me back. Please stay away don’t give them the opportunities to scam you. I literally never got to get a registration or license plate
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April 2023 by Jeff Gilmer
Jason and the guys are great. If you are in the market for a quality used car, call these guys
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February 2023 by Jessica Liles Nicklas
WROST BUSINESS EVERThere is more than issues we discussed after I purchased car. Asked for my down payment back even offered to pay for the 75 miles i put on car and he refused. Told me I could back out but he would keep my money. They agreed to replace tires on Jan. 26th and it's Feb 13th. He never ordered them or followed through. Told him about blow out on Friday and no response, Told me he was in hospital one time, the tire man was out of town(spoke to him and that was a lie), and all the sudden no rental program anymore. My children and I are in a bind and he has no care. I hope no one takes advantage of his daughter or granddaughter the way they did me.
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November 2022 by Blair Barbo
No stars. My boyfriend and I showed up to J&J's on Saturday, 11/12/22. Cash in hand for a Dodge truck we were interested in. When we arrived, we checked everything on the vehicle and asked specific questions regarding any mechanical issues. We spoke to Jack. He assured us that the truck had no issues other than a few minor cosmetic issues, which we were ok with. We purchased the vehicle in cash. We decided to go ahead and do tax, title and license there. Suddenly the price goes up almost $1,500. As we start filling out paperwork, I noticed that the paperwork looked like hand written agreements. The only "professional" form was the title form. I specifically asked Jack if this truck had ANY underlying mechanical issues before we signed. He assured us AGAIN that it did not. So we purchased the vehicle. He then looks at us and says that we should know that if anything happens to the vehicle after we've purchased it that they are not liable for it. We drove from straight home to Monroe with no issues.... we didn't drive the truck for the rest of the day nor on Sunday, 11/13/22. Until Monday morning, 11/14/22...2 days AFTER we purchased the truck. Now the truck is having issues when it idles. It will idle for a few minutes then completely shut off. We can get to about 45mph and then the engine stops again. My boyfriend had to coast in neutral to the gas station this morning mid drive down the HWY. This is ABSURD! I had a feeling this place was fishy from the moment we started looking at the paperwork. But upon Jack's word...he guaranteed there were no issues with this truck. We are not happy. We haven't even received the license plate yet and we're having issues. Cash payments should be taken care of. You took advantage of us, seeing that we had plenty of cash, and you lied straight to our faces. You will be hearing back from us.
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November 2022 by Laura Arellano
I wish I could give this place no stars! I drove over three hours to buy a vehicle that they told me they would hold and when I was almost there they called and told me they had already sold the vehicle. Very bad service! Do not recommend!
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September 2022 by Sharon Thomas
I love this place because all you have to do is call them and let them know what time it is and they would help you but miss Holly she's the best the best I have ever seen in auto business
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August 2022 by Angela Davis
An absolute disgrace is what this place should be called.. I purchased a 2014 bmw from the con man John Hayes he was one of the kindest person I have ever had the opportunity to speak with. But it was such a front to get the car sold.. from the start the car came with a check engine light on he assured me oh it's not a problem we will take care of it.. sent in a part for me to take to a repair shop that I have to find myself and they tell me that it's not a correct part... My car is a diesel so it's sooo expensive to repair anything on it now it doesn't start and I'm stuck with a beautiful 18k lemon lime.... I would advise anyone please save your self the headache and money and go to a reputable auto dealer ship... But little do they know I hope this place closes... I didn't deserve this...
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July 2022 by Bryan Allen
Great place to purchase a ride Great people Great personality/attitude Great Deals
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March 2022 by Blades and Bushcraft
I had a very long history of not having bad vehicles.the sub I purchased from j&js is to date the absolute worst vehicle I've ever had. Within the first year an entire list of items gave out. Rear main seal is leaking, transmission is slippy,an engine lifter is going out, battery went out, back up camera went out, head light and a blinker went out, air conditioner mechanics went out and to top it all off there are lug nut locks on every tire that I never got a key for. Over this weekend my tire blew on the high way because none of the tires were aligned properly and when I went to get my spare I realized that the tool bag that is supposed to be included in the vehicle wasn't there (didn't come with the car) and neither was the key to the locked lug nut (didn't come with car either). I was stuck on the side of the highway trying to get this lock off, in freezing rain for 4 hours. The state police showed up and it cost me 200 dollars to get the car towed off the interstate, so what could have been solved by me was a 200 dollar loss I'll never get back all because the dealership couldn't include nessessary items tthat should have come with the car. 100% don't spend your money here. The vehicle you get will likely be garbage.
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February 2022 by LaQuincy Price
I am writing this review, because I am a small business owner I looked to my reviews to see how I can improve. I also as a consumer look for honest, positive, reliable ratings when dealing with a local business. I am sadden at how this company has treated a customer. The reason I decided to post is because she is over 80 years old and needed a reliable vehicle so her and her son can get her where she wants to go no worries. Since she had the vehicle, after she was told she didn't qualify for the vehicle she initially came for, she has been almost sick from worrying that the truck was going to breakdown coming from her Doctor appointment that she was forced to send the truck in to see what is wrong. Before she took it to a certified mechanic she had me to call John and ask him did he mention a warranty on his vehicles for at least 14 days 30 etc. Mr. John told me there are no warranties on his cars. I was so sad for her that I didn't even tell her but I ran and told her son. He paid to have the truck completely fixed several thousand dollars later and on time monthly payments is not what she had in mind for reliability. I just hope this helps someone to not go down the same road we did. You deserve honesty and I wish I would have paid attention before we trusted this dealership.
