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January 2024 by Luis Hernandez
Excellent attention .
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January 2024 by Laura Gifford Vaughn
We traded both phones in for two new ones the young man that help us was wonderful he was very knowledgeable about all phones Thank you Verizon.Sincerely,Laura Vaughn
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December 2023 by Patrick Humphries
The staff here is very nice and helpful in any way they can help
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November 2023 by Kim Ranjbar
I ordered my new Google Pixel 8 online through Verizon and went to pick it up at the shop in Harvey the next morning. When I got there, they had my order ready, but I wanted to properly dispose of my old phone which had bulged. (lithium batteries can be dangerous!) The lady said she'd dispose of it but I still had to transfer my data. So I put down my bag at the counter and started the transfer, but she said to do it there in the store would cost me $30. I was confused. I said, I'll transfer the data myself, I was just going to do it here so I can give you my defunct phone. She said if I was going to stand there in the store and transfer my data (something that took all of 6 minutes), she would charge me $30. Absolutely ridiculous.
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September 2023 by Kim and Misty Ormiston Twins
Kaylor is one AMAZING worker at this Verizon!! She went ABOVE AND BEYOND for her customer (me)!! She makes this Verizon a top 5- star service!⭐️⭐️⭐️⭐️⭐️ We couldn’t have asked for better service!??We came in at 7:15pm (closes at 8pm) and she stayed after hours on the phone with us as our call was transferred to 10 different people for almost an hour and a half as they handled our specific issue. The ENTIRE time she helped with a smile and good humor! She recommended restaurants around the city while waiting on the line. Her attitude was on par the whole time and she was on top of her game with full alertness and attentiveness from beginning to the end. She has a winning attitude and an intelligence, forward approach that brings issues to resolution. We hope she gets recognition for her quality effort. She has what it takes —commitment, dedication, persistence, positive outlook and teamwork—to get the job done right! Thank you again, Kaylor!! You brought us a SO MANY smiles and happiness!!! :) :) :) :)
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July 2023 by B Bergin
The manager, Viet, is SUPER awesome!! He went above and beyond to assist everyone.Thanks Viet for your knowledge and professionalism.& Staff at this location is friendly as well.
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April 2023 by Gabriel Sr
Very helpful staff They just don't have the stock they need to meet the high demands. I wanted 2 tablets and 2 watches, and they were out. Other than that would be 5 stars.
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March 2023 by Minette C.
Been here 3x total and I've had a good experience each time. The sales rep, Tim spent a good hour with us and helped us upgrade our phones about a year and a half ago. Fast forward to now, I've been having issues with my SIM card and I was able to walk right in and they replaced it immediately. No issues with their customer service.
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February 2023 by David G.
Top notch customer service, just upgraded from a Google 5 to a Google 7 pro for free. Very satisfied with my results, service, and comfort. Been coming here for years, with very similar results. Nice to get quality service when you're paying big bucks for a phone each month
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November 2022 by Ranae Jason
From the stories I've heard I was definitely dreading going there. But surprisingly it was quick and they were helpful.
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November 2022 by peter siliezar
Great customer service, the manager was very helpful
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July 2022 by Calvin V
Great place Great staff and great people..!!
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June 2022 by Bryan Barlow
I'm really surprised this location was even open, they're usually always closed and some of the employees are pretty freaking rude, I would not go to the store, if I could give it 0.5 out of one star I would
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June 2022 by Ingle Everett
Good customer service. Very friendly.
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June 2022 by Lulu “Lulu”
Staff were knowledgeable and very friendly!