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April 2023 by Ken C.
All representatives are very helpful and friendly. On our last visit Patrick helped us out with an office chair that we had purchased that had an issue. Patrick called the store in Metairie, since his store was out of stock, and had them just switch the part out for us, instead of bringing entire chair back. Danielle at Metairie store was great also.
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March 2023 by Talia S.
I've had to come to this location 2 time and each time i ended up having to leave the line after 30 minutes of it not moving... both times. Do not come to this location if you have other things to do in the day that you need to get to. The service is beyond slow and the employees act like they don't know they are supposed to be working lol. Every single time I come here it takes 45 mins in a 3 person line. It is also very dirty in here.
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January 2023 by Barry D.
I've been a devout Office Depot customer for many years. My company recently used their laminating services and it was spot-on! The work was on time and as promised. Thanks to Patrick and his team for a job well done.
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December 2022 by Imani G.
I've only been here twice, but my experience tonight was fairly disappointing. This was my first time placing an order with them, so I wasn't sure where to go, so I walk up to the first associate I see. He had an empty register. I say hello and he stares at the floor not even returning the greeting. A lady customer then comes out of nowhere, says nothing, doesn't look at me, just places her stuff at the register. Still I proceed to ask where I go to pick up my order & he says over there, and glances to the right of him. As I walk off he proceeds to tell the lady "sorry about that," so it's clear to see he's capable of communicating & of displaying some sort of manners; I just think he should work on that more before being on the floor. Other than that, the people at the order pick up were very nice. A very pleasant young lady helped me with my order. Maybe they should train that young man in customer service . I assume he was hired because of low staffing, but in my opinion, low staff is better than employing associates who lack basic communication skills and manners.
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October 2022 by Jeffrey P.
Went to this location today to pick up a print order that has been ready for about a week and a half . Got to the printing station where there were 2 employees having a deep conversation and did not acknowledge me. One left from behind the counter and did not even look my way!! The other one walked up to where I was and said nothing. I told her I was there to pick up a print order. She just looked at me ... points to a shelf with brown bags on it and saId.."Did you look Over there ??" With an attitude if I may add!' Bad customer service !!!! I looked and never found it .. she asked if I was sure it was ready. I just looked at her and walked out the door!!
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April 2022 by Jonathan F.
I've been here two times, and left empty handed twice after waiting in long lines. A month and a half ago, I had a print release code from Office Depot that I tried to use at this location, but they seemed to have a known network problem that didn't recognize the code. They told me I would have to send my document to a special email, which I couldn't do on the spot. Fast forward to today - I was just in this afternoon to ship a parcel via Fedex, and again, a known network problem ( they even had a sign ) meant that they could not generate and print shipping labels. I'm tempted to contact Office Depot corporate to share that this location has an ongoing network problem that keeps them from providing basic services advertised on OD's central website. The fact that this seems to be a longstanding problem tells me that the local ownership / management are knowingly neglectful. I won't be back.
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November 2021 by Google user
This is the poorest managed Office Depot I have ever visited. I am working in the area. Store hours listed are not the hours the store operates. The employees didn’t know what time they were to open. People are waiting outside and the employees are just walking around inside . Visiting the area and choose what I thought was a trusted brand. NOT!!!
