Leson Chevrolet offers a range of experiences for customers. Many appreciate the reliable and professional service provided by staff members like Alex and Victor, who go above and beyond to ensure vehicles are sorted out quickly and efficiently. Customers often commend the large, comfortable waiting areas and the timely completion of services such as oil changes and tire rotations. The dealership has been praised for its friendly and courteous service team, making visits smooth and pleasant. However, some reviews highlight past concerns with the service department, noting issues with unreliability, incomplete work, and poor communication. One customer shared that they had been charged for services not fully completed and experienced difficulties with warranty work and loaner car availability. After these issues, the department underwent new management, leading to improvements, including better customer care and the provision of loaner vehicles during repairs. In addition to service, the dealership provides a positive car shopping experience, with friendly staff and accommodating management. Overall, Leson Chevrolet has a reputation for dedicated service and customer satisfaction, especially when issues are addressed promptly and professionally.
I really enjoyed working with rep Alex, she goes above and beyond to get my vehicle sorted out, she also answered every text message when needed, she very reliable, thanks again Alex
November 2025
Arrived for 7am as scheduled, Truck taken in right away. Waited in the customer waiting area which is large and comfortable. Oil and Filter change along with Tire Rotation were all completed in good time. Very happy with my Silverado and the service Department at Leson Chevrolet.
November 2025
My truck was serviced in good time and all issues addresed.
