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June 2024 by Shenia Batiste
I love getting my hair done at Jenny’s every experience is always a great one.
Stylist: Jenny is who I always want to do my hair she does it excellent every time.
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May 2024 by Perla Rodriguez
I’m really not the type of person to write reviews but I’m speaking up because this was unacceptable!!!!! The worst experience I’ve ever had at a hair salon! I went to go get my hair done at Jenny’s salon. I was called to the back to get my hair washed and when the lady started shampooing my hair, she was so rough that my WEFT extension came off. I showed her where she broke the bead and how it was not attached to the extension anymore, she brushed it off said no it’s fine. Then continued to wash my hair so ruff. She was washing so hard that I could hear my actual hair being ripped off!!! I was so in disbelief. (for a second I told myself maybe this is just how they shampoo here) Then when it was time to brush out my hair with the conditioner, with one hand she grabbed my hair and the other hand she started brushing my extensions so ruff and you can just hear my extensions tearing apart. Honestly that’s when I started to cry because I purchased these extensions about a month ago and they were not cheap and just seeing how she was mistreating my hair had me so upset all I could do was cry. This was my first time going to a different salon after 8 years and I was pretty excited to try somewhere else new only because my original hairstylist was booked and this was a last minute thing. I had to end up, leaving with my hair wet, the back of my shirt all wet (which by the way when she noticed that my back was all wet she said to herself (“oh, I forgot to put a towel”) and eyes full of tears because I did not want the lady to style my hair. What was gonna be next? Get my scalp burn? No thank you. After I told them that I didn’t want to continue the service they told me it was $15 for the wash I paid and when I seen that it went through I started to walk out fast and someone said “oh your receipt” and I replied back saying no thank you I don’t want it then when walking away, I heard someone say “aww” but in a very insensitive sarcastic way. I can’t say if it was one of the employees or a customer but I heard it very clearly. I wanted to turn around and find out who it was (I wish I did) but so much happened at that moment I just wanted to leave that place. Never again.
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May 2024 by Jovan Charles
Worst salon experience ever was not relaxing at all the lady who washed my hair was sooo rough with my hair like she was angry or didn’t want to work on top of being rough she used excessive force to my head when combing my hair then when it was time to wash it I was burned with hot water twice before calling the manger because I do understand mistakes happen and I wasn’t trying to be that customer if you understand but this is definitely unacceptable and poor customer service I don’t fault the owner she did try to soothe me and hear me out but it definitely wasn’t enough or no way any human should be treated at all no matter what race ,religion or sexual orientation!
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February 2024 by Daddy's Girl Zell
This were my first time going to this salon and it won't be my last. I was a walk-in on a Saturday evening around 5pm. I knew they would be busy so I came prepared with my phone and tablet charge. The salon was nice and clean. The stylists were all in uniform with their name on it. They move pretty quick too. I had my hair shampoo and conditioner, set with rollers and placed under the dryer. My hair was blown out, flat iron, curl then pin curl up. For all the services I received I usually pay around $70 easy and not to forget, I have a nice length of hair. But when the stylist told me the cost I almost fell out of my chair she told me it was $37 and I had her repeat it, then when I made front to pay she apologized and said it was $42 bc I got my hair pin curl. That still wasn't a major increase in price. My hair was nice and silky looking. It looked like a good, good wig. So many people stop and ask who did my hair or if my hair was a wig. They have a new customer in me.
Price: $42.00
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January 2024 by Narayan Burnside
Love it here I went once in been back faithfully
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January 2024 by Katrina Veal
Professional very elegant walk-in salon with stylists that take pride in offering you top of the line experience for the best price. Jenny and her team treat you like family.
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January 2024 by Sherri Clark
Jenny is the best! I will return
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December 2023 by Shauntel Joseph
I can’t deal with the burnt smell no matter who does my hair there.
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November 2023 by Maria Del Carmen Perez
Excellent beauty ?
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November 2023 by Trenise Davis
They do a great job
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August 2023 by Dirian Castillo
Love that place
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August 2023 by Wandabossdee Andrus
Got my hair press and pin curl
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August 2023 by Margarita Perez
I went to ask about a hair fix and the first thing they told me was. Can't. No. I don't do that kind of work. Well, for me it is nonsense to have a beauty salon and say I can't or I don't do it. If not I was going to do it for free. so I wouldn't recommend it to anyone.
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July 2023 by D Black
I went there at the last minute. The ladies were all professional and service couldn't have been better. I was in and out in an hour - shampoo, deep conditioned, and blown out.
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May 2023 by Deriyana V.
If I could give them a 0 star rating I would. They are LIARS! I called multiple times before arriving to make sure they can complete the service I asked for. She told me to come in a 9 but when I got there no one was there. After waiting for almost an hour someone finally came just to tell me they can not come wash and conditioner my hair with extensions after I asked multiple times before. Si pudiera darles una calificación de 0 estrellas, lo haría. ¡Son MENTIROSOS! Llamé varias veces antes de llegar para asegurarme de que pudieran completar el servicio que pedí. Me dijo que viniera en un 9 pero cuando llegué no había nadie. Después de esperar casi una hora, alguien finalmente vino solo para decirme que no pueden venir a lavarme y acondicionarme el cabello con extensiones después de que se lo pedí varias veces antes.
