Hertz Car Rental - Harvey Westbank HLE

Car Rental
Hours: Hertz Car Rental - Harvey Westbank HLE offers a wide selection of vehicles including luxury and sports cars, SUVs, EVs, vans, and trucks. The location provides both good and outstanding experiences, with many customers noting the staff as very helpful, nice, professional, and phenomenal. Specific employees are frequently praised for making customers feel valuable, ensuring comfortable upgrades for long trips, and handling difficult situations with professionalism. However, significant operational issues are reported. A major inconvenience is the lack of a key drop box, meaning vehicles can only be returned during office hours. Furthermore, a serious complaint involves Hertz confirming reservation requests even when no cars are available at all, forcing customers to call ahead to verify vehicle availability. Despite these problems, the staff receives consistent credit for their efforts to provide solutions and maintain good service, even when renting alternative vehicles like large trucks. Customers advise being very careful with future rentals due to these inventory and convenience challenges.

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1. Harvey, Louisiana