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July 2024 by Allyson Presswood
Great store! We love going here to read the books (and buy them). :) Really fun merchandise to look through also.
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June 2024 by Milan
I really do wish there was another Barnes and Noble closer than this one on the Westbank. EVERY time I come in the store some worker comes fidgeting near me pretending to tidy things that are already in order. I look no different than anyone else and in fact am usually quite well dressed if I do say so myself. I have been profiled and followed around the store every single time I’ve come in without exception. If this has ever happened to you, you know how demoralizing and humiliating this feels. Considering I’ve been a member with Barnes and Noble since 2010 I’m really getting quite sick of it. 2 stars only because I like Barnes and Noble, just not this location.
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May 2024 by Dennis Molina
Love it
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May 2024 by Emma Elisha
Definitely somewhere to get lost in if you’re a bookworm. It’s really pushing me to read more and everyone there is usually eager to help you find what you’re looking for or something new
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April 2024 by tracy jimenezf
Great customer service
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March 2024 by T'Charles
The seats at the coffee shop are most uncomfortable.
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March 2024 by LYDIA JENKINS MOLL
As a Google Guide, my comments about this website are professional yet personal, but honest . How do we separate Google guides/ customers/ authors ? Google, you asked me about this website experience.well, it was about checking to see if my new book, Pet Poetry, was available online, and it is .all my books are sold by Barnes & Nobles online websites, I am very satisfied ! they are professional, attentive & and go above & beyond to satisfy their customers. Any order can be shipped to you, or you can pick it up in store. Google ✔️ out what i am saying for yourselves. Google, Barnes & Nobles , type in Author Lydia J Moll book Pet Poetry Poems for your Pets . I have my own website, but this is about the Barnes & Nobles website & a Google guide's opinion.
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January 2024 by John S
I wish they had a larger selection of Alcoholics Anonymous books.
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January 2024 by Zack
Harry Potter collectors edition lego sets are beat up looking and still being sold at full price.
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January 2024 by Davian Renard
Always a good selection of books and gifts, and always great coffee.
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December 2023 by JUSTIN B
Edit: As I was walking out (for my last time in this bookstore), I looked over, and seen that a different lady was working the counter at the coffee shop, and she actually seemed very nice and upbeat. It was two other ladies who had a horrible attitude. Was not the 1st time either, this one shorter (kind of stalky) white lady never smiles, and is just way too professional. But I think part of being professional should come with at least a little bit of friendliness, and a simple smile. So, the search continues for a coffee shop who only hired genuinely upbeat, and friendly workers, who at the very least smile at all customers.I would like to start out with a positive note, before I get into my negatives. I love the atmosphere of Barns and Noble. It is such a nice and beautiful book store. Now for the negative. The ladies who work at the coffee shop. They never smile, and are completely blank, and never the least bit friendly. It just makes me feel horrible going up to the counter to order anything, or ask them for anything, because they just act horrible. Blank expressions. Not upbeat. Act like they do not want to be there. We have spent a lot of money at this coffee shop, but no more. I have had enough of their bad attitudes. This is the last time I come to this place, as much as I love the atmosphere of this bookstore. The hiring magers should really look for employees who are naturally upbeat, and smile, but that just does not seem to be important. Also, they do not know how to make a decent Cappuccino, and can't do a simple request the right way.
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December 2023 by Samuel Conerly
It was fine except they need more Wings of Fire books
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November 2023 by Pete Isacks
The best help, and java!
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November 2023 by Gabriel Sr
I Love how peaceful and organized this store is!
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November 2023 by Ben Guise
The employees here are the best! And they are always well stocked on the best new board games.