Ross Downing Cadillac in Hammond is North Shore’s premier luxury car dealership, attracting customers from all over Louisiana and the greater Gulf Coast. The dealership offers a one-of-a-kind shopping experience with an extensive line-up of new Cadillac luxury SUVs and sedans. Customers report great experiences, noting the sales process is incredibly smooth and painless. The staff is consistently described as responsive, informative, professional, and courteous. Sales professionals are highlighted for their knowledge and efficiency, helping to eliminate barriers and make transactions happen quickly, often the same day. They are noted for not being pushy with add-ons. The finance team is able to provide competitive and fair asking prices and beat outside financing rates, which motivates customers to travel from hours away to purchase. The service department also receives praise for being on top of maintenance reminders and completing work efficiently, often the same day. Overall, the professionalism and outstanding service across the entire team lead customers to state they will do business there again and would not purchase from anywhere else.
Had the best experience with CJ! Truly did the work to make my wants become possible!
December 2025
Caleb was top notch Best salesman I have ever dealt with! No hassle My wife got the Cadillac she wanted and I got the deal I wanted Highly recommended seeing Caleb if you are in the market. Great communication from start to the temp tag
July 2025
Great experience working with everyone involved from our salesman CJ, thru financing, down to Jordan explaining our truck features. Will do business with them again if we are looking for another vehicle.