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November 2023 by Jarrad F.
Amazing customer service! The staff was absolutely extremely friendly, knowledgeable, and professional! I highly recommend them for all Apple repairs.
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April 2023 by Leonard Young
Had an excellent experience. Even met the owner and his family! Recommend.
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March 2023 by Jamie Jones
I set my appointment for the same day, and the knowledgeable staff repaired my iPad. My experience was exceptional compared to Apple Store in the malls.
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September 2021 by Laura Lee Whitaker Patti
Anyone else had issues with the length of time they have had a device, equipment? Dropped off AirPods on August 20th and still do not have them back. I am beyond frustrated. What’s funny is my husband has had to follow up multiple times instead of them reaching out. Never again.
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August 2021 by Karen Brumfield
I had no idea this business was located in the town that I have worked in for 18 years. They are professional and was able to get my iPad replaced in no time at all (like seriously, dropped it off one day and the next day it was in). Thanks NORTECH for the prompt service!!!
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July 2021 by Fischer Kimbrough
Awesome and knowledgeable staff, and was super helpful with fixing my phone!
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July 2021 by Frank H.
Very friendly and knowledgeable staff that give you multiple options of repair some of which they don't provide but tell you about it anyway if it's a better option for you. They truly put their customers first..and by doing so EARN TRUST that so many companies simply cannot say.
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April 2021 by Shelia
Great place. They will help you if they can!! Customer service is very nice.
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March 2021 by KYRANIE MARTIN
If there was a such thing as zero starts, I would choose them. DO NOT go to this place. They will rip you off and find all types of reasons for you to pay a higher price than you expected. I had high hopes getting my phone fixed here and They tried to persuade me to buy a brand new phone when I didn´t have to.
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March 2021 by Caleb Parker
Great customer service. I actually missed my appointment,and called them, they still allowed me to come in with no issue. My phone had to actually be sent off to apple to be fixed. They gave me an accurate timeline and was even able to issue me a loaner. Which honestly was surprising, and and huge relief. They were very honest with the timeline of how long my phone would be out. Explained difficulty with COVID related shipment delays. The store was VERY clean as well!
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March 2021 by Chas Lashae
Worst service ever. I drove a hour away and waited two hours to only leave with the same problem. From the moment the technicians received my phone I could hear them discussing how I wasn’t going to get my phone replaced and accusing me of false accusations that weren’t true, they told me it was nothing they could do. My phone was recently purchased and have no physical damages. Totally unacceptable!
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January 2021 by Devin Quick
Went there today for the first time John was extremely nice and good at Explaining things
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November 2020 by Walt Davisson
I walked into their business today to drop off my Apple desktop computer for a general cleanup. I drove 40 miles out of my way for this, only to be refused service because I had no appointment. I spoke to two individuals whom both stated that I had to have an appointment to even drop off my computer. So, I left and stated that I'd go elsewhere. After reading other reviews, I'm glad that I left. Their smug attitude showed me enough of their work ethics. Good luck to whom ever walks through their door.
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October 2020 by Lee Henderson
Excellent work. My Mac Book Pro was suffering, it needed extensive work, the display was cracked. plus it had a swollen battery. Now, after Nortech fixed it, my computer works better, than it did, when it was brand new.
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July 2020 by Taylor Georgas
Was hung up on in middle of my sentence. Terrible customer service from the moment he picked up the phone until he hung up on me. Go anywhere but here.
