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April 2024 by mary wright
Amazing service love staff great prices go above and beyond to make sure you get what you want
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September 2023 by Amanda Montgomery
Better than Rent a center my first product is never broken
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September 2023 by Amanda Dwyer
Better than Rent a center my first product is never broken
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July 2022 by michael evans
Never get anything from here. Their employees smell like pot when they come deliver and will harass u over a day late payment. Bbb complaint filed.
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July 2022 by Keeley Zeringue
They are very rude I tried to tell them my parents weren't here and the kept harassing me
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April 2022 by Robert O.
Do yourself a favor and consider all options before settling on this place. I have had their products for a year and they already sound like there is an issue with them even though they are new. The "reward" program is a joke and only allows you to spend the reward bucks in store on their products instead of using them towards payments or what you please. The management and owners need to learn to speak to their customers before they ruin the somewhat ok reputation they do have.
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April 2022 by Xo Xo
Purchase a bed from here and was not given all the pieces to bed..Call to let them know n to see if they can either try n find or maybe order it...Manager is very very rude,over talks u.. Does not care at all about customers..I paid almost $900 for this bed .I will never do business with them again..Advise u not to go there either very rude manager!!!!
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March 2022 by John Debona
We got a TV from them and their guys broke the TV and now they are holding us responsible for their mess up. They said that they back customers up, but they don't. One of the managers there got and attitude with me and that's not business like. I will not reant anything else from them until they learn their business like ethics.
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December 2021 by Victoria Jackson
I was in the parking lot just now trying to get a a free phone and free extra benefits. The owner of Express Rental Purchase very rudely came to the young man helping people and told him he had to leave. The man helping people was nice about it even asked why but the owner was rude and very condescending. My grand daughter was saying she wanted to go look in that furniture store because she is moving out my house into her own apartment tomorrow but now over my dead body. I would never support such behavior. It's ironic because this strip has empty stores which to me drive away business, so if you have activity in your parking lot that has people coming to and attracting new clients for free wouldn't you embrace it? especial if helping the community. For example we spent $50 in the dollar store just now waiting on our free phone. I would not have spent this if it wasn't for this young man helping me with a free phone. I couldn't tell if he said he owns the plaza or owns the store because I was walking away but either or my family would never patronize such rude people. There is a nicer way to ask someone to leave if thats what he wanted but his behavior and attitude was terrible.
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September 2021 by Corterria McBride
Worst service ever Very rude managers (JOHN AND SCOTT POULIN)
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June 2021 by Kathren Clayton
They have very nice furniture! Great couches! Love the beds! Their showroom floor is so nice and clean. Henry is the BEST delivery guy EVER. Sweet, kind, and very hard working! He's also a LOOKER. ??
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December 2020 by Ashley Marie Harwell
Rude staff will never rent from them I will take my business elsewhere or just buy it out right from Wal-Mart, Amazon, EBay or whatever other store before I rent anything from this store. No I will not change this review even if they get other staff members
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October 2020 by Gary Cannon
Bought an air conditioner yesterday and it doesn't work and they refuse to make it good they are rude not following orders of mask wearing by the way i wasn't asking for a refund I was asking for a new unit and was going to pay for it also
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May 2020 by Dobbins J
Owner/Manager "Jean" (pronounced as "Jon'' - ) spoke to our mother yesterday about his store only having 1 Freezer left and that he could deliver it to her home on tomorrow, but stated she needs 5 references as a requirement. So, one day later/today, I (the daughter, 1 of 4 adult siblings) called to tell "Jean" owner/manager, that I can be one of the required references for our mother. HE was aggressively UPSET and told me that my mother hung up on him yesterday....... I explained to him that I was never told that my mother ever hung up on him and that I don't believe my elderly mother would do that ((( i was thinking, maybe he misunderstood, or had mistaken her for another caller, etc....))) I listened to him and waited for him to allow me a chance to explain who I am, etc.... and again finally, I stated TO HIM THAT I (daughter of 4 siblings) was calling him to be one of my mother's 5 local references so she could get approved for the freezer he and her discussed yesterday that he could deliver to her home on today. BUT, he was upset so I asked him to please be calm and told me "He is calm" while still accusing my mother of hanging up on him and blaming me. And sooooOOOOOOO at this point, I told him I apologize for anything that he's upset about and I asked if he still has the freezer and he said yes. I said, moving forward..... that I want to "Rectify" the "5 References situation" because (again) I am willing to be a reference for her, that my mother has neighbors, 4 adult children, church members, other businesses, and documents, bills, etc.... to prove her residency and income, etc..., etc.... and that only 1 youngest/disabled sibling lives in the same household as my mother, ( because "HIS REFERENCES REQUIREMENTS are "5 References outside the household), and so on.....and so on....... BUT TO NO AVAIL....."Jean" talked right through my words, interrupting saying he does not want to do business with any of us, etc., etc.....,etc..... AND at that point I REALIZED "WHY Someone WOULD choose to hang up on him, and so instead of saying too much, I decided to HANG UP on him while he's still talking through my words.>>>>> NOTE: HE had previously stated that THIS WAS HIS LAST FREEZER in stock, and it's for a 24-month RENTAL @$99.97 per month contract, or he told my mother (yesterday) that she could PAY CASH FOR IT! <<<<< WELL FOLKS, I guess someone already PAID HIM CASH FOR IT anyways. We'll never know? (((((((((( TO you, sir, "Jean" (owner/manager): YES, I (the daughter) today, chose to HANG UP ON YOU....BECAUSE YOU clearly are blaming my mother for something she did not do yesterday, AND for taking it out on me on my first call ever to your store today.Sir, HERE IT IS...... There's a PANDEMIC Killing people and people are DESPERATELY trying to survive in the best way they can, and YOU, SIR.....get upset that an old, disabled, hearing-impaired woman calls you and YOU think she has hung up on you after clearly talking to her for a long 23 minutes call yesterday about your last freezer........MEANWHILE, she thought y'alls call had ended yesterday on a good note, and she never thought no-one hung up on you. BUT......either way, you were blatantly rude to me today and did not permit my attempts to defend my mother, myself and/or to apologize for any misunderstandings, or to ask you to accept any apology I had sincerely offered, NOR to "RECTIFY the situation of her 5 required references." SHAME on you!!!! Our mother cannot go out due to her severe, chronic medical conditions that renders her disabled and a "High-Risk Patient. Her only way to ease her situation at home, was to have a freezer to store food in for her and our disabled brother that lives with her, so that they do not have to leave their home to shop for groceries but once per month due to this virus. ))))))))))
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March 2020 by Crystal Smith
Help me understand what business/manager tells their delivery drivers to leave the customers furniture outside if they are not home very unprofessional run while you can highly wouldn’t recommend this place to anyone
