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January 2024 by Rebecca Pena
When I was married I was with first guarantee for 20 years never had one problem till my divorce so had to close joint account tried to open individual account they then tell me my credit isn't good enough. Took my money that day went to capital one they took me with no problem. Now I am not saying they perfect but to me personally they are awesome.
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December 2023 by Brandi Robinson
I want to start by saying I have been banking with capital one for several years and NEVER have I ever encountered such a caring and genuine person who has worked for capital one . Good job Jemina on being so awesome with your customer service skills !! Keep up the good work
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September 2023 by Su Oh
We had fraudulent activities on our account. Corey was able to(supper efficient and fast) solved our issue and opened new account. Right person at this location to see!
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September 2023 by Jasmine Starks
Bri was the BEST help today! Where I was worried she eased & resolved in 0 time!Thanks Bri ?
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May 2023 by Tammy ard
They need more employees to answer the phones. Also, their computer system is horrible. Sometimes I have double charges for the same amount. Then I have to wait to get my money back because of their error. This is so NOT acceptable to me ‼️‼️ they always want to blame the merchants, but it’s their banking system…??
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February 2023 by Brayden Verrett
Says they are open online, called and it said they were open but they are not open update the information smh
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October 2022 by Gwendolyn Berteau
This is absolutely the slowest branch ever. They have like 5 tellers and it still takes 45 minutes. I've worked at a bank before and we were never this slow...
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June 2022 by Vivian Turnage
Don’t have health issues and try to work for Capital One. You miss days for passing out for a heart condition and ending up in the ER you’re subjected to being fired. Trash company. I didn’t choose to have 4 different heart conditions. I didn’t choose to pass out randomly. I didn’t choose this life. But Capital One does NOT care about their employees. I wasn’t there quite a year so I didn’t qualify for FMLA. Sat down with my boss today and was told that we all have policy and procedures to follow for attendance. So that being said, my heart condition I can’t control is what ultimately ended my job. Think about that for a second and just wow. This is how companies do their employees.
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April 2022 by Serena M Smith
I just opened a 360 checking account and I love it. I went in this morning and the teller was happy to assist me. I'm thankful to know my money is protected.
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March 2022 by Gwendolyn Kuss
This is absolutely the slowest branch ever. They have like 5 tellers and it still takes 45 minutes. I've worked at a bank before and we were never this slow...
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March 2021 by Harrison Gauthier
The staff in this location is SO slow. Never in my life have I seen people move with ZERO sense of urgency! Beyond ridiculous. There's 12 people in the lobby and 2 tellers. DISGUSTING! Definitely moving my ENTIRE banking relationship elsewhere.
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January 2021 by David Allen
Slow service with 25 min wait and only 2 patrons. SMH
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September 2019 by Ronny Toms
I've been banking here for four years now and I can easily move my PayPal to my bank account or my debit card through capital one within seconds were some banks might take 2 to 3 days which I think is ridiculous.
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May 2019 by Melanie Foreman
The capital one bank has my personal account and business account and they have always handled my accounts with the utmost discretion and care. They even helped me download and input the information for my banking apps. They are so friendly and helpful. I love this bank.
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December 2018 by Michael Warren
It's best to go inside this branch instead of over the phone. Just gave this branch a call and the person that answered was not experienced like she doesn't understand English. Best advice, walk-in only
