Furniture Mart is a business that offers a wide selection of furniture and mattresses at very low prices. Customers praise it as the best place in town for furniture, with some calling it a hidden gem. The store provides good service, and many customers recommend it highly for its prices and variety of beautiful pieces. Michelle is recognized for her excellent customer service, being courteous and going above and beyond to make shopping a pleasurable experience. Another staff member, Ms. Donica, is also appreciated for her quick and efficient service, with customers indicating they plan to return. However, there have been some issues with the delivery service. One customer shared a negative experience where delivery men refused to take away the trash after delivering furniture, claiming it was the customer's responsibility and demanding payment. The customer service response was initially rude, but the store's manager, believed to be named Jason, personally came to the house and took care of the trash, which was appreciated. The incident highlighted concerns about the behavior of some delivery staff and the importance of proper customer service training. Overall, Furniture Mart is known for good prices, a good selection, and helpful staff like Michelle and Ms. Donica. Despite some delivery issues, the store has shown that it values customer satisfaction when problems are addressed by management. Customers recommend Furniture Mart for quality furniture and excellent service.
Michelle was amazing! She went above and beyond to help my shopping experience a pleasurable one! Very courteous and customer focused! Thank you!
March 2024
Good experience. The store is very nice as well. Reasonable prices and they also deliver.
January 2024
Can’t say enough! We purchased mattresses and furniture from Furniture _Mart , they are the best service with the best prices in town !!! Highest recommended to everyone
