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August 2024 by Janet Marks
Big rip off. They close on Saturday n Sunday so they van charge you more. Should be against the law. Leave u without a car another 2 days. Hate them
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June 2024 by helen london
Waited 20 mins for my car & I was the only person here so time with time because thanks to them I wasted time
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June 2024 by Hydro420 Smoker
Reasonable and guy name Chris is an awesome worker and respectful I think he's loyal to you as long as you are respectful and not unrespectful. I would go through them and I hope i get Chris as a tow guy and would go out of my way to tell everyone about dales towing and how they have an awesome worker by the name of Chris.
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May 2024 by autos new Orleans zuniga
They are the worst company I have ever known, it seems to me that they are there to steal the cars that the police take away. We need a piece of paper that has the date, the day they picked up the car, and they don't even want to give that. bad service ? ?
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July 2023 by Yevgeniy Zhikharev
Can anyone provide a phone number of the place??? Please
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December 2022 by abughazi621
Good people work there
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November 2022 by Stacy Hicks
They had an organized place
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March 2022 by Daniel B.
This place treated me awesome!! I've never been to a tow yard where the employees and owner actually care enough to work with you a little bit so u can get everything taken care of. Every single employee was really nice and they actually treat their customers with respect unlike every single other tow yard I've ever been too. Yes it sucked really bad when the cops towed my car for not renewing my insurance, which was my fault. And I really didn't think I would be able to get my car back bc the DMV fees were so high and also getting my license plate and insurance came out to thousands of dollars before I even got to Dale's towing to deal with their towing and storage fees to get my car out. Thank God they were nice enough to cut me a little bit of a break bc any other towing company would have been complete A-Holes and I definitely wouldn't have gotten my car back. If u ever have to get your car towed then Dale's towing in Gretna, LA is hands down the best tow yard in the area. Call Dale's towing first bc they're definitely the best!!
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March 2022 by Whitney S.
I called this company to get a quote on having a car towed and the guy that answered the phone was extremely rude and condescending. PLEASE DO NOT USE THIS COMPANY! They have no desire to work and your call about using their business, will only be an inconvenience.
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June 2021 by E Johnson
Wonderful staff, does not take any credit, cash only, no ATM on site, very cold drink machine.
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March 2021 by Brandi V.
Completely rude from the get go, extremely condescending, cut me off several times, really didn't seem to want to help and cut me off mid sentence about my situation to say "we cant help you" and promptly hung up on me mid sentence. Tried to call back and got a number not working message. Called with another number and it was promptly answered by the same person who answered very loudly and like he was agitated. Literally had a one minute interaction with whoever it was and it was one of the rudest, worst customer service experiences I've ever dealt with. I really wish there was an option for no stars!
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August 2020 by Rebecca R.
Used Dales to bring my dead car to the dealership to get fixed. Flat bed truck arrived about 45 minutes after I called them. Driver was pleasant and car made it there safely. Cost $110 to go less than 5 miles. Not sure how that price compares to others as I was in such a panic I didn't have much time to shop around for quotes.
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April 2020 by Sydney P.
I cannot say enough positive things about everyone who works at Dale's. Every person we dealt with was extremely nice, helpful, and understanding. Definitely a company you can trust to treat you fairly