-
January 2024 by Eugene Roberson
I went to the AutoZone on Lapalco Blvd, near Belle Chase Hwy because the battery (which was still under warranty) in my truck would not hold a charge and I needed to call roadside assistance several times. The young lady that assisted me verified that the battery was indeed still under warranty. She checked her inventory for a replacement, but didn't have that particular battery in stock. She determined that several stores within 10 miles had the battery in stock, but I couldn't get the truck started because of the battery. She did some research and determined that there was an older battery that was compatible with the make, model, year of my truck and was actually stronger than the battery I had. She prepped the new battery, removed my old battery and stayed with me, in the rain, until she was sure that I was able to start my truck. He dedication to Customer Service made what started out a dreary, stormy day into a reason to sing a little louder than usual and run errands regardless of the rain!
-
January 2024 by Nikki Wash
Great customer service, although they look overworked with long lines , phones ringing, and short staffed. Usually have to order parts I need but great they get the job done
-
January 2024 by Bob Metz
Great staff, very helpful. I would shop here again.
-
December 2023 by Javier Olivas torrez
Excellent very good service
-
December 2023 by Isaac Belonga
The counter service crew were very helpful. There were lots of sales items.
-
August 2023 by t nguyen
1 worker, long line of people. if you're in a hurry do not go here, 7:30 pm monday . ridiculous
-
July 2023 by Jace G.
Decent parts store, and the workers are willing to help you anyway they can.
-
July 2023 by J. G.
Decent parts store, and the workers are willing to help you anyway they can.
-
July 2023 by Wandalene Hertz
The wait is the only non- positive. The staff is great.
-
May 2023 by Eugene Jr. Folse
Went in for an air filter for my Honda Pilot. Christine C. (The parts-service manager) looked it up and walked over and got it. She is a beast. Someone should give her a raise!
-
May 2023 by Alex Herrera
My dad bought the wrong brand of windshield wiper bladeRain x did not have the right fitting piece for the arm of the wiper but Duralast doesThanks AutoZone Team
-
November 2022 by CHRISTINA BROWN
Husband took a battery there to be charged and was told to leave it for 2 hours. He picked it up and put it in the truck, no crank. So dead that no sign of life was visible. He then used my car to jump it and it cranks. Not sure of no other reason that a battery left to charge for 2 hours would not crank other than it wasn't charged. We had to bring it to Advance.
-
November 2022 by jackson wemmitt
Waited in line for 20 minutes with no assistance and about 5 employees behind the counter. None of the stock was in the correct location for the antifreeze as well. I had a great time there
-
November 2022 by C B
Husband took a battery there to be charged and was told to leave it for 2 hours. He picked it up and put it in the truck, no crank. So dead that no sign of life was visible. He then used my car to jump it and it cranks. Not sure of no other reason that a battery left to charge for 2 hours would not crank other than it wasn't charged. We had to bring it to Advance.
-
October 2022 by Morgan Palmer
Blown away by the fantastic help we received from Jorge at this AutoZone when we started having battery problems! We will definitely be coming back to this location for any future vehicle needs!