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February 2024 by Dawn Means
Nice people here.
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July 2023 by Brice Caro
Tried calling 7 times, never once got an answer. Someone finally picked up on the 8th time, but she just pretended she couldn't hear me instead (even though I could hear myself through her end). Wish I could actually get help with my issue.
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May 2023 by TRACEY ROGERS
I spoke with Jeff about CD’s and Money Markets that would benefit my husband and I. Jeff was extremely professional, answered a ton of questions and never sounded like “ this women has another question “.Thank you JeffTracey R
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February 2023 by J B
Ordered a replacement card because mine was about to expire. Sent me a card with the same expiration date as previous one. Claimed they sent and cancelled 2 more cards after that. Been waiting over a month for a debit card. People are inconpetent and pathetic
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November 2022 by Dan Knight
They can not seem to do a simple transaction that other banks have done doses of times for me that other banks have no problems doing
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August 2022 by kendi Delaune
Every time I go to this branch its the longest wait times and they always have problems with whatever I am doing but if I go to the Prairieville branch there is never any issues!
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June 2022 by Jen Savage
When someone has money in there account they shouldn't put a hold on it.My husband is handicap and the bank took all of or money
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September 2021 by James
Ever since the other branch closed off of Burnside the service here has been terribly slow. Lines are long and a long wait.
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July 2021 by John Michelli
Typically when I walk into a bank you might want to feel welcome. Well this branch is the least friendly or welcoming bank I have ever been in. Every employee there seems to only be interested in themselves and rarely do you get someone to engage you in conversation to help you feel like a valued customer. Recently they closed the 2nd gonzales branch and now I have no choice to use this branch along with their lobby hours that close too earlier. Choose another bank if you have the option to make that decision.
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September 2019 by David Babin
Been with First National Bank of Gonzales/Whitney/Hancock Whitney for 25 years. Exceptional people and service.
