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February 2024 by Geralyn Carter
Doors locked again at 9:40
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January 2024 by Christopher Luersen
Saturday night Walgreen closes at 6pm. I was at the drive-through at 5:55 waiting in line and I was the next one in line and right when I pulled up right before 6, they shut the blinds in my face, very rude.
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October 2023 by Penny Leblanc
Sat in line 45 mins after work to pick up prescription but was told to come back at 8:10 pm. I went back at 8:20pm only to be told to come back Tuesday . Professional pharmacist said this, come on what kind of Bull is this?Please quit lying to people. My time as many other customers is just as valuable as yours.This happens every month, either the pharmacy staff is rude to you as soon as you pull up or walk up or they outright lie to you. It doesn’t hurt to be nice and be truthful. Why would put someone out of there way to come back at a certain time then tell them to come back Tuesday ?
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October 2023 by John Terrebonne
Do not get your prescriptions filled here. The employees are extremely unprofessional, rude, and preoccupied with their cell phones. Not to mention slow. I switched over to a different pharmacy because of my horrible experience.
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August 2023 by NiKi Leon (LIANES)
I've had issues with this Walgreens pharmacy in the past so went with mail-order - no more issues. I only visit occasionally now. Avoid rush hours or plan to sit in the pharmacy drive thru until you have your first grandchild. Definitely don't show up during a lunch break unless you brought your lunch too. They're closed for lunch from 1:30-2:00pm every day. I'll rate generously because on my latest 3+ trips they've had everything I needed & no issues at all. The store is in a convenient location & has plenty of parking. Look for sales & clearance items. Earn & use Walgreens points.
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January 2023 by Malissia Stanton
Waited for almost an hour in the drive thru lane. I had my medications filled here for the first & last time yesterday evening. As soon as I got home I counted all my pills & I'm missing 10 100mg seroquel tablets but they gave me 3 extra gabapentin. They might want to start watching the pill counting camera thats supposed to be used when counting out meds & they need to count their inventory. I know I cant be the only one when both my prescriptions were off by several.When I called & spoke to the pharmacy manager (Stacy or Shelly) she said to bring them back in today. However the high for today is 30 degrees & the pharmacy is 20 minutes from my house. More than one person is supposed to count these meds before they are sent out. So you're telling me 2 different people missed counted by TEN.Don't have your medications filled here unless you can afford to be jipped. By the time I make it up there after this freeze I'm sure I'll be told they can't help me & I'm sure they anticipated this result when they decided to steal from me. I will be filing a formal complaint.
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December 2022 by Debra Newry
I waited in line for 15 minutes to pick up a prescription that was ready since 9:50 am. I gave a1 star because that is the lowest they have. I think I will find another pharmacy
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November 2022 by Lisa Primeaux
Thursday October 27, 2022, 1:30 am., the pharmacy tech working the drive through needs to be fired. I am so tired of her flat out rudeness. I feel like I get white girl treatment every time I come here. Really sad. I absolutely hate this pharmacy! Zero stars from me!
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August 2022 by Dawn Dunaway Davis
Walgreens wouldn’t email our test results when we tried calling the store and pharmacy it says the phone in unavailable?!?! WTH Walgreens in Gonzales Louisiana on N. Airline Highway. Never again! ???
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August 2022 by Beau Haley
I waited inline for over a hour.for a covid test I tried making a appointment it kept telling me to go to orange Florida not sure where that's at the lady inside the store really needs people skills she was not helpful at all. Now I understand why there is such a low rating.
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July 2022 by Josh
These workers are the most rudest pharmacy people I have ever met in my life I'm sitting in the pharmacy drive-thru everything says open the lights are on there's no gate in the window I sat there for 20 minutes like hey wave my hand at people trying to get people to answer me so I can get my prescription and they want to act like they don't see me then I noticed on the window they close at 6:00 I was there 5:50 and they want to act like they don't see me hope somebody robs them they deserve it
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June 2022 by Melissa Ealem
Sadly this is the 3rd Walgreens I've visited today. They took my 7 month old's picture for his passport but didn't know how to size it correctly. One associate tried to edit and used some spray paint feature to paint a black border white. They tried to get me to purchase a $16 passport photo that looked like a Elementary school project. One associate even blamed my son moving for the picture being the wrong size. That didn't even make sense.
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May 2022 by anna orellana
Unsure who, but one of the ladies in the pharmacy has absolutely the worst most unprofessional behavior over the phone. Very frustrating when you’re calling to simply check the order of a prescription.
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January 2022 by Sarah Leteff
Zero stars. No one at this location is helpful, filing official complaint with corporate. I used to think Walgreens service was better than other pharmacies but it is no longer the case. I was trying to get a refill of my prescription that I have a year of refills on at a previous Walgreens in Az until august 2022. They will not answer the phone even for the store and I actually need to speak to the pharmacist since they won’t fill it even though two different doctors approved it. They “closed out my rx” and said they can’t do anything and I have to call my doctor again. I’ve had them do this every month I’ve been here and they won’t resolve the issue. I’m tired of bothering my doctor for refills that already should be approved. I’m going to run out of meds and it’s 100% Walgreens fault. It says my call can’t be completed every day this week I’ve called and they are open and not closed for lunch when I call. Unacceptable.
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January 2022 by Janelle Matran
This is one of the worst pharmacy I have ever been to. I was displace and filled a medication one time at the Walgreens on airline in Gonzales. I told them it was one time and this month had to get them back to Dons in Hammond. They told me I had to wait cause they where going to lunch for 2 hours. Then my pharmacy called them and was put on hold then got cut off after 30 minutes. He called back was place on hold again whitch no one ever answered. I finally got through 10 minutes before my phar4 close and the lady said for them to call her back at this point I said no. I told her she needed to call as he was not going to go through this as they are busy and doing there jobs she needed to do hers. Never want to go there again. Now I won't know till the morning if it has been done