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August 2023 by Monique Thomas
They did an awesome job on our car!
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June 2023 by Michelle
I was impressed the the knowledge and professionalism of Lawrence when getting my estimate. I will be scheduling my repair with Gerber.Update:The work was completed on time, as promised. Everyone there is always very polite and friendly.Services: Painting
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June 2023 by Michelle Dry
I was impressed the the knowledge and professionalism of Lawrence when getting my estimate. I will be scheduling my repair with Gerber.Update:The work was completed on time, as promised. Everyone there is always very polite and friendly.Services: Painting
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February 2023 by DANIELLE MITCHELL
Did great repair work. But, messed up the sensors. Couldn’t calibrate them back to working correctly. Due to suspension issues that “they claimed” was not accident related. Sent me home with cruise control sensor issues and other sensors that are not working. I had to take it to another mechanic that says this has nothing to do with suspension issues. It comes from taking the bumper off and not installing the sensor correctly causing damage to the panel board. Still working on this issue today.Service: Body & Trim
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January 2023 by Belinda Amedee
Do not take your vehicle to these liars. They will do nothing but waste your time and have questionable business practices. I am so thankful I saw the red flags before they did any work on my vehicle. They told me lies from the get go. Do yourself a favor and take your car to a reputable collision center. This business is dubious at best. I will never waste my time with these clowns again.
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December 2022 by Belinda H.
Oh if I could only give NO STARS. If you drive a luxury car do not waste your time with this mismanaged, mixed up mess of a so called business. Management is liars and chain yankers. And they really don't want your business. They have serious lack of communication issues and they will only waste your time. If you want your vehicle repaired by a reputable collision center, DO NOT TAKE IT TO GERBER. They lie from the get go and it's questionable what kind of replacement parts will be used on your vehicle. I would advise anybody to not even deal with these clowns. Pathetic excuse of a business.
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November 2022 by Aj Barone
Wonderful place to do business, glad I chose Gerber!Services: Painting
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September 2022 by Meredith Conger Meliet
I would never typically leave a review, however, the experience we had at Gerber was so beyond terrible that I felt I need to warn the next person.I took my car to Gerber (insurance suggestion) to make repairs when I was recently rear-ended. The damage was only to the rear of the vehicle.Gerber staff not only were rude and unhelpful but lied throughout the entire process. We ended up going physically in person and demanded to see the vehicle to prove that they had not done what they were saying they had done. They told me for 3 weeks in a row it was "going to paint tomorrow". Like clockwork... called me same day and time each week and told me the same exact thing.We were told every excuse in the book and we were very reasonable by considering covid and hurricane delays and we understood that. But in no way should it have taken TEN weeks to repair my vehicle.Once the accident repairs were complete, staff contacted us that other problems arose that had NOTHING to do with the accident. Fuses blown, vehicle wouldn't shift out of park, etc. All of these were not problems until it had been in Gerber's possession for 9 weeks.When we finally received the vehicle back, the work was not up to par, they had left off bolts holding the trunk lid to the trunk and the vehicle was making noises it did not make prior to bringing it to Gerber.I would absolutely never recommend anyone bringing their vehicle to Gerber. We felt like their work was extremely untrustworthy - I'm not sure what had even been done to my vehicle while in their possession.Services: Painting
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June 2022 by Clinton Schubert
All they do is lie and make lame excuses why the work is not done and over pricing everything to get all the money they can screw the insurance companies out of. I would not recommend anyone taking their vehicle to them for anything. Straight up liars and sitting on the pot not calling the client to let them know what’s going on. I would not give themNot even a quarter of a star for their performance and the fact how rude and unprofessional they are.
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December 2021 by Jessica Ibsen
Excellent service and the car was back quickly. It looks great!
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November 2021 by Jenny Fontenot
Super unprofessional staff. I made an appointment to get my fathers truck fixed well they ordered the parts before they even looked at the truck. I notified them I was not having all repairs done but they jumped the gun and ordered all the parts. Gerber workers said they needed to verify with the insurance company that it was okay I do some repairs not all, but I think it's complete BS because they are just trying to cover their butts for ordering the parts. Now Gerber worker
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November 2021 by Jen Rouge
Super unprofessional staff. I made an appointment to get my fathers truck fixed well they ordered the parts before they even looked at the truck. I notified them I was not having all repairs done but they jumped the gun and ordered all the parts. Gerber workers said they needed to verify with the insurance company that it was okay I do some repairs not all, but I think it's complete BS because they are just trying to cover their butts for ordering the parts. Now Gerber workers had some random worker from the insurance company call me and bully me to make me do all repairs. He threatened to cancel the check if I didn't. I'm assuming this guy was a worker for the insurance company but he was not my adjuster, my adjuster is actually the one that recommended I do some repairs not all because he knows my dad had a stroke and was still recovering(knowing we probably needed money for medical bills). Well now I'm picking up my dads truck and going somewhere else now because this whole ordeal has been insanely ridiculous! I really feel like the workers at Gerber messed up and got the insurance worker to help them cover it up by bullying me into doing all repairs.
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October 2021 by Meredith Conger
I would never typically leave a review, however, the experience we had at Gerber was so beyond terrible that I felt I need to warn the next person.I took my car to Gerber (insurance suggestion) to make repairs when I was recently rear-ended. The damage was only to the rear of the vehicle.Gerber staff not only were rude and unhelpful but lied throughout the entire process. We ended up going physically in person and demanded to see the vehicle to prove that they had not done what they were saying they had done. They told me for 3 weeks in a row it was "going to paint tomorrow". Like clockwork... called me same day and time each week and told me the same exact thing.We were told every excuse in the book and we were very reasonable by considering covid and hurricane delays and we understood that. But in no way should it have taken TEN weeks to repair my vehicle.Once the accident repairs were complete, staff contacted us that other problems arose that had NOTHING to do with the accident. Fuses blown, vehicle wouldn't shift out of park, etc. All of these were not problems until it had been in Gerber's possession for 9 weeks.When we finally received the vehicle back, the work was not up to par, they had left off bolts holding the trunk lid to the trunk and the vehicle was making noises it did not make prior to bringing it to Gerber.I would absolutely never recommend anyone bringing their vehicle to Gerber. We felt like their work was extremely untrustworthy - I'm not sure what had even been done to my vehicle while in their possession.Services: Painting
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July 2021 by Tempest Edwards
Service was amazing!! Car repairs were completed sooner than expected. Will definitely recommend my family and friends.
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November 2020 by Philip Welch
Great Service, Great work, nothing but great stuff to say!! Best shop i have ever used!