“After leaving the ER with my mother, I brought her prescriptions here to be filled. They informed us that 1 of the meds was no longer manufactured and that we would need to get them to call in something else. Despite all of this, we were still in and out of there within 15-20 minutes! Excellent service, as expected with local pharmacies.”
“Overall, friendly staff and clean store. There is one lady who’s worked there a long time… I don’t want to call names, but Overall, friendly staff and a store so clean, you could practically eat off the floor—if you were into that sort of thing. There’s one lady who’s been there forever… I won’t name names, but she must have some kind of medical condition that enables her to smile ??♀️”
“Overall, friendly staff and clean store. There is one lady who’s worked there a long time… I don’t want to call names, but Overall, friendly staff and a store so clean, you could practically eat off the floor—if you were into that sort of thing. There’s one lady who’s been there forever… I won’t name names, but she must have some kind of medical condition that enables her to smile ??♀️”
“I came here tonight in a bind.. the other Walgreens in Gonzales wasn’t able to fill my photo order and I was definitely disappointed since I ordered hours ahead of time and no one contacted me..
Came here to hwy 30 location and Ashley went above and beyond to help get me my order even though she’s going round and round with this dang printer in here! Thank you Ashley for caring about me and my struggle today! The world needs a million more of you!”
“Every time I enter the CVS store in Gonzales, Louisiana, the staff and managers are very friendly and welcoming, I find them to be helpful and willing to go the extra mile to help me find what I need. I mostly shop in the retail store area and rarely use the pharmacy only because I have very few prescriptions, but when I do, they've been very helpful. I find the shelves in the store to be well stocked and very neatly maintained. This store is very clean and neat; it is obvious to me that the employees really care and take pride in keeping the store in great shape for their customers. Sometimes, I order online and pickup the items the next day. Every time, my items are correct and available immediately when I arrive. I believe this CVS is one of the best of the best where I have shopped for OTC medicine and snacks. I've even purchased approximately two dozen athletic leggings and jeggings for my exercise class. In my opinion this CVS store in Gonzales, Louisiana is a first class store.”
“Sat in line 45 mins after work to pick up prescription but was told to come back at 8:10 pm. I went back at 8:20pm only to be told to come back Tuesday . Professional pharmacist said this, come on what kind of Bull is this?Please quit lying to people. My time as many other customers is just as valuable as yours.
This happens every month, either the pharmacy staff is rude to you as soon as you pull up or walk up or they outright lie to you. It doesn’t hurt to be nice and be truthful. Why would put someone out of there way to come back at a certain time then tell them to come back Tuesday ?”
“Sat in line 45 mins after work to pick up prescription but was told to come back at 8:10 pm. I went back at 8:20pm only to be told to come back Tuesday . Professional pharmacist said this, come on what kind of Bull is this?Please quit lying to people. My time as many other customers is just as valuable as yours.This happens every month, either the pharmacy staff is rude to you as soon as you pull up or walk up or they outright lie to you. It doesn’t hurt to be nice and be truthful. Why would put someone out of there way to come back at a certain time then tell them to come back Tuesday ?”
“Sat in line 45 mins after work to pick up prescription but was told to come back at 8:10 pm. I went back at 8:20pm only to be told to come back Tuesday . Professional pharmacist said this, come on what kind of Bull is this?Please quit lying to people. My time as many other customers is just as valuable as yours.This happens every month, either the pharmacy staff is rude to you as soon as you pull up or walk up or they outright lie to you. It doesn’t hurt to be nice and be truthful. Why would put someone out of there way to come back at a certain time then tell them to come back Tuesday ?”
“Generally speaking, you will never find the personable customer care and service you get at mom-and-pop pharmacies at any chain-retail pharmacy, ever.
Speaking on Cooper's, specifically, they have never provided anything less than this personable customer care and service; they have helped me when in a bind on more than one occasion, and regardless if their help removed 1 more stressor in my life for only a day or for an entire week, I am SO grateful to see that compassion still exists in retail pharmacy.
The only disadvantage, from a customer POV, would be their current operating days/hours, however, this is a whole family-owned and operated establishment and I'm pretty sure they need lives outside of work like everyone else. ;)”