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October 2023 by Michelle Knobloch Murphy
Amazing service and always great products. Highly recommend for your flooring, tile and renovation needs.
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October 2023 by Fred Kliebert
Great place to shop. The employees are very helpful
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October 2023 by Greg Hillensbeck
Staff is always very helpful!
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October 2023 by Hayden Cardwell
Always helpful, great staff
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September 2023 by Barbara Favret
Everyone is ao nice, personable, and knowledgeable. It is always a pleasant shopping experience.
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April 2023 by Holly Coupel
The store is well stocked with all our needs both personal and business.
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April 2023 by Joey Marceaux
I received this request to give you a rating . I have never been in your store.
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March 2023 by Terrance Kelly
Great service, better than these big box hardware stores!
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September 2022 by Teresa L.
Designers helpful in selecting tile, but then doubled the price marked on the board once I selected a tile.
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March 2022 by william doiron
Cabinets came out great, they sub that out to local shop. Painting came out absolutely horrible. Sad part is the guy over the job never came out to see the finished product. $3300 for them to paint cabinets that my 2 year old could’ve done better.
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March 2022 by Lexi Bailey
Great experience picking out flooring and tile for our new construction with Whitnee!
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January 2022 by Mavis Daigle
Very displeased with service after the sale and installation crew/process. Marchand’s demoed and installed flooring throughout my home in September of 2019. I was assured that they used a professional in-house installation crew that they were very proud of. Our house was unoccupied at the time of work. The “professional” crew hired helped themselves to food and drink left in our pantry and fridge and left red drink spills on the white cabinets and floor of our kitchen. Regarding the work, the crew damaged the walls and baseboards in a few areas. Thankfully, Mark did visit the job site periodically and noticed that damage and had it repaired. There were several areas of questionable craftsmanship that we unfortunately overlooked before making the final payment. I made the mistake of issuing the final payment so I decided to live with the poor installation. Fast forward a couple of years, the threshold transitions between the tile and LVP in our home are cracking and the printed layer is now gone because the transition pieces were not properly installed and daily traffic has finally caused the material to fail. I alerted Marchands to the issue and Mark came out to view the problem in person. The next day I was informed that install took place over a year ago the only resolution available was for ME to pay for material, freight, and install even though the problem only occurred because of a poor installation. To say I’m disappointed with service after the fact or lack thereof is an understatement.
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January 2022 by sean dupre'
Very polite and courteous people
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September 2021 by Todd
Knowledgeable salesperson with a great attitude and definitely stocked with storm supplies
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July 2021 by Monica Flood
Wonderful job! Mark and his crew were very professional and honest about how to redo my carpeted stairs with wood. Very pleased.
