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June 2023 by Ashley Graves
Paid thousands of dollars for carpet that was installed very poorly. I keep finding gaps, because the installers cut it too short. As you can see they patched a hole with a small cutout. The did come back out and fix the poor vinyl installation job. I paid over $8,000 and the installation was garbage.
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April 2023 by Troy B
We ordered almost 3k worth of flooring a week ago. The rep said the order was coming from Houston and would be in on the following yesterday. We called to check on the order and the woman who answered was clueless of our order. Today the rep who put in our order called first thing in the morning and said the Houston warehouse “forgot” to put the order on the truck and it would be another week for our floors to come in. TOTALLY UNACCEPTABLE and POOR BUSINESS!!!!!!!
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May 2021 by Kayla Boland
they give you the run around and don't return phone calls when promised. my husband is thinking its a scam even though its a reputable place. I don't understand why it takes 3 months to get flooring in. Wouldn't do business again.
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March 2021 by Brian Leslie
Better tile selection for kitchen backsplash. Way better than big box stores
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March 2021 by Lauren Kay Latino-Wilkins
Halpin’s Flooring America REALLY came through for me! I had an under the kitchen sink water leak that I discovered at 3:00 am while sick with the flu at the same time! My husband and I went to the the typical home supply chains only to discover that basically your on your own making choices and help is hard to find... So, off to Halpin’s. Our sales associate, James, was wonderful all while being very patient with me as I chose my flooring. On the day of installation I was more than disappointed with the installers attitude as they through the heavy flooring boxes on my ceramic tile. When they removed the existing shoe molding they tore the paint off of the baseboards and installed the shoe molding in the messiest fashion possible. When they discovered that they had to remove a 4x4 section of tile, they weren’t happy. As they hit the chisel with a hammer grout was steadily hitting the door and walls. Then “powder” floated around my living room covering everything! As I walked on the installed floor, it crunched like Rice Krispies underneath. Sooooo.... I called James. Right away the incident was addressed. Well, the padding wasn’t put down, the vinyl liner wasn’t secure and the shoe molding /baseboards were .. a mess. A rep came out to view the situation and informed me that these things would be addressed. Although it did take about a month to get extra flooring ordered and line up new installers, I’m thrilled to say that Halpin’s made it right!!! The flooring was taken up, vinyl was secured and padding put down... and the installers were very pleasant! Next Guy, who’s been with Halpin’s for years, actually put 3 coats of paint on the new shoe molding at his own home! When he came out, the baseboards were lightly sanded, the shoe molding installed and two coats of paint applied. Now, Halpin’s doesn’t paint trim, but since the baseboards and shoe molding were ruined the company came through! Mishaps happen with the best of companies but for a company to go above and beyond to please it’s customers is a hard find these days. So, thank you Halpin’s you’re a rare gem!! Sincerely, Lauren 3 before and after pics:
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November 2020 by Katherine Cirelli
Gary from helping flooring is amazing the quality of his work is exceptional and his customer service is just outstanding
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February 2019 by Lance Bradley
Very knowledgeable sales people. Tommy went out of his way to ensure that I got the flooring I was looking for !!!
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August 2017 by Francessca Howard
Wonderful place to create room designs and meet our customers needs.
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August 2017 by Scott Loupe
Very poor customer service in my book
