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July 2023 by D'andra Smith
The worse nail experience I ever encountered. I do not understand how Elegant Touch Nails & Spa would allow any paying customers to walk out the door and represent the fact they provided this type of service. Acrylic very thick and uneven, nail polish uneven, hand towels use to dry with had an awful smell. Staff appeared to be nice….However, the owner walked over to the table and observed her employee work and she knew it was incorrect and did not address.What happened to good nail salons???Poor customer service. I give this business no stars.
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March 2023 by Trina Cheatam-Shaw
Very professional and friendly. I enjoyed my first visit. I will be returning!
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December 2022 by Megan Webb
Great experience, won’t be going anywhere else for my nail services. Michael did an excellent job on my setServices: Manicure
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December 2022 by Laura Broussard
Very thorough and friendly. Go out of their way to satisfy their customers… including being OPEN on SUNDAY!! ⭐️⭐️⭐️⭐️⭐️Services: Spa services
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October 2022 by Tori H.
MY NAILS ARE HORRIBLE! i got french tips & they arent even, the lines are curvy. my toe polish isnt even on my WHOLE nail! theyre hor! never go there!
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August 2022 by May Lee
I paid 118 dollars a couple of days ago for a medium full set and a pedicure for myBirthday. Currently (3 days later) 5 of myTen nails have lifted from the nail and broken off. It is ridiculous that no on holds the nail shops and technicians responsible for doing such shabby jobs after charging such highPrices. When I called I was toldI could come in and pay to have them fix. I am appalled by my treatment as a paying consumer/customer.Services: Acrylic nails
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June 2022 by Lekeisha Jones
I walked in an he asked what i needed then he told me pick a color an give them a few minutes. Well after sitting and waiting for 30 minutes i still didn’t get serviced. Only 2 ppl getting their nails done so it wasn’t busy. I got up an walked out an they didn’t even bother asking why i was leaving. Poor customer service I WILL NOT RETURN ?
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June 2022 by Kris Frederic
Loved my experience. Both guys there were absolutely great!!! Incredibly kind as well
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March 2022 by Heather Courville
I honestly just wish there was a negative rating I paid 100 dollars for pedi and acrylics (dip powder) and got them done on afriday buy Monday morning my pinky nails fell off and the others are all lifting. I even tipped both guys 25$ each to end up looking like a hot mess.Service: Acrylic nails
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February 2022 by Heidi Williams
DO NOT GO HERE. Got a full set and 5 of the nails lifted and 1 broke within a couple days. Went back to get them fixed and they charged me after MORE than it cost to get them done the first time! $48 exactly. The guy told me I should have checked them before I left… of course they are fine a minute after you get them done! Spent almost $100 in 1 week at this place for my nails. If they were going to charge me for their mess up they should have told me BEFORE I had them fixed because I would have went somewhere else! I have been getting full set gel nails done for over 10 years now and that was by the worst set I’ve ever had AND worst customer service I have ever experienced. They have plenty of other nail salons in Gonzales please go to any other one. I have attached a picture of one my hands that were lifting for everyone. Please look by the cuticles and notice the discoloration because they were done incorrectly but I had to eat the cost of that.Service: Gel manicure
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January 2022 by Heidi Williams
DO NOT GO HERE. Got a full set and 5 of the nails lifted and 1 broke within a couple days. Went back to get them fixed and they charged me after MORE than it cost to get them done the first time! $48 exactly. The guy told me I should have checked them before I left… of course they are fine a minute after you get them done! Spent almost $100 in 1 week at this place for my nails. If they were going to charge me for their mess up they should have told me BEFORE I had them fixed because I would have went somewhere else! I have been getting full set gel nails done for over 10 years now and that was by the worst set I’ve ever had AND worst customer service I have ever experienced. They have plenty of other nail salons in Gonzales please go to any other one. I have attached a picture of one my hands that were lifting for everyone. Please look by the cuticles and notice the discoloration because they were done incorrectly but I had to eat the cost of that.
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December 2021 by Liz
I have used this place since I moved here in March 2021. The lady near the front that does the gel & dip is awesome! However, I recently had an experience where I walked in and no one greeted me even after making eye contact. I waited a cool 3 mins or so and walked out. I’ll try one more time for convenience sake.Services: Dip powder
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December 2021 by Mary Ruffin-Williams
I paid 118 dollars a couple of days ago for a medium full set and a pedicure for myBirthday. Currently (3 days later) 5 of myTen nails have lifted from the nail and broken off. It is ridiculous that no on holds the nail shops and technicians responsible for doing such shabby jobs after charging such highPrices. When I called I was toldI could come in and pay to have them fix. I am appalled by my treatment as a paying consumer/customer.Services: Pedicure
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December 2021 by Michelle L.
NEVER EVER GO HERE! Waited 3 hours, for crappy service . My nails look horrible, NOTHING like I wanted at all, my moms nails were horrible and all sticking to her skin, they didnt even paint my nieces whole nail. Its just horrible $232 for 2 full sets & 3 pedicures. NEVER EVER GO HERE. He didnt even give me a discount for these horrible nails, and threathened to call the cops on me! NOT WORTH THE ONE STAR!
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October 2021 by Georgia A. Grimes
very professional environment
