Hutch's Hardware Inc. is a locally owned, third-generation family business that started in 1982 and has grown with the Ascension community. It is a local favorite known for its incredible team and a culture of assisting, empowering, and strengthening the community. The staff provides top-notch customer service, with employees who are knowledgeable, friendly, supportive, and eager to help, often bringing customers directly to the items they need. The team functions as a group of community members, offering valuable advice to avoid project mishaps. Customers report feeling they always get more than they paid for due to this service and wisdom. The store's selection is great, featuring brands like Blaze, Big Green Egg, Traeger, and Weber for outdoor cooking, and it is the exclusive Gravely and Stihl dealer in Ascension. Prices are reasonable, and the experience is consistently described as way better than big-box stores like Home Depot or Lowe's, making it worth the drive. The manager is also noted as being awesome. While one customer had a negative experience with pricing on a specific item compared to another business, they emphasized how lucky the store is to have its exceptional employees, who provide genuine assistance and expert guidance.
Best place to head if you're a fan of Stihl yard tools. Very knowledgeable staff and very helpful.
May 2024
Great hometown hardware store. There are always staff not only to help… but that OFFER help, right when you walk in. A little pricier than big box stores, but it’s worth it for the convenience and service.
May 2024
Come here if you want to get top notch customer service where the employees actually bring you to the items you are looking for. The manager is Awesome too!
