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February 2024 by David Varnado
Always friendly & helpful. Set me up with everything to replumb my well.
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November 2023 by Elizabeth Cutrer
Ace is the place with the helpful hardware manNOT in Franklinton LouisianaWe ask for help three times and was told to see the cashierThen when we were place our order of what we needed we was told location but we didn’t get help to find itWe ask again for more help when another customer got us some one to helpTurns out the first person we ask for help then try to help He acted as if he didn’t know what we ask forWe returned to cashiers to pay for items and we started over with placing orderNot very helpful or friendly
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October 2023 by FeNe WeEn
Ordered online to pick-up in store tried calling 2 days in a row from 9am till 5pm no one answered i tried emailing acehardware985@gmail but never got a response. These are not good business practices i hate giving money to lowes and home depot but at least they answer i researched into franchisee requirements and to run the store u have to have a working phone if enough of us complain to corporate office maybe the lazy pathetic Mr Knight will start doing right by customers having to give a star just to post is a star too many
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September 2023 by Joshua L. Waltrip
Was able to stop in for the first time in a long time! The store was so nice and clean! All of the staff but one were awesome as always! Definitely great customer service there as always! Just noticed a name change of some sort on the receipt! Going to. Call them and inquire about it! If it did change I'll update this and put it in too Google as well!
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September 2023 by Wdufrene Jr
Mixed been in and everyone was very nice, other times some downright rude and ignored Me. Calling on the phone is same thing called 7 different occasions and only talked to someone once
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September 2023 by Fred Oswald
I kept calling the phone number on the website but it was out of order. Travelled 17 miles to go to the hardware store for a switch. They didn’t have the switch and the cashier said they do not have a phone.So if you want to call to see if they have something in stock you’re out of luck. I will not waste my time going again.
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June 2023 by Elijah Creel
I got exactly what I wanted and it was easy to find. The workers help me find what I wanted. This ace hardware has everything you need including guns, axes, hardware, dog food, dog toys, animal needs, and a lot more. I would recommend to go again!
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June 2023 by Cindy Brumfield
Wishes they could start answering the phone
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May 2023 by Jannell Schilling
Great people that really help you find what you need.
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April 2023 by Andrew Albin
Great place to shop locally!
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April 2023 by Margie Farace
Helpful in store but they don't answer the phone
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March 2023 by Mackenzie Brown
Useless. If you’re going to run a hardware store in the middle of no where you should at least plug the phone in so people can call to ensure what they need is in stock, prior to driving all the way to the store.
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November 2022 by Mandy Mcgehee
It's great for last minute necessities. A little pricey but convenient.
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November 2022 by Starks Carissa
Friendly customer service and very helpful
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November 2022 by Juanita Watson
Well the price is a little bit too high. You have some that's friendly some that's not something that help and someday we're not but overall I think they're okay
