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7:30AM - 8PM
1802 Main St, Franklin
Auto Parts
“UPDATE: 05/10/21I received a phone call, in fact two, from this locations District Manager. He was polite, professional, understanding, and took the initiative to listen to my concerns regarding my recent problem and took a measure to make it right. He went above and beyond, easily 5 stars, and hopefully his team will become as customer service minded as he was towards me. Thanks for expedient follow up and if follow through is handled I will add another star. The new Manager: Wendy is really great at making amends. Adding another star for that.In the past: 10/20Sold me previously used oil, which I noticed after draining my old oil, and hassled me when I called in and then also upon my return. Seriously, How does that happen? I've never had to check any new oil purchase for tampering. 1 star.Recently: 05/05/21Asked about a current special and it was as if I hadn't said a thing. Not excited about this business location. They don't want to help save money even though they advertise deals?? Customer Service needs improvement. 1 star.UPDATE: 05/10/21I received a phone call, in fact two, from this locations District Manager. He was polite, professional, understanding, and took the initiative to listen to my concerns regarding my recent problem and took a measure to make it right. He went above and beyond, easily 5 stars, and hopefully his team will become as customer service minded as he was towards me. Thanks for expedient follow up and if follow through is handled I will add another star.”
“Friendly people, and certainly go above and beyond. I was recommended by 3 other people; I am glad I listened. Very grateful & thankful. Amazing work and done in a timely manner.”
“I went to purchase wipers for my truck witch I found was extremely high but salesman mr Elroy a dedicated young man made worth my while he showed true salesmanship and courtesy I will be back if nothing else the hospitality thanks Mr Elroy for doing such a good job you made my day.”
Auto Parts
Auto Parts
Auto Parts
Auto Parts
“I unfortunately had 2 wrecks in 4 months all my fault ! The help and assistance Jamon and his staff was beyond measurable ,twice he fixed my car and Chase and Heather the all awesome ! The work was like having a Brand new car and walk away with a big smile and Happy Heart ! We are truly blessed that Jamon is living Jody’s legend but I will say Jamon stepped it up a notch ! Great Job my brother !”