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March 2024 by morgan wycoff
I’ve been here before and had me and my husbands drinks be disgusting but then I heard that they got better and that this location is good now. So today I ordered my iced coffee and they basically hand me a cup of milk, ice and syrup. I was like why is this white but took a drink to make sure it was as bad as it looked; it was. Literally blueberry milk. I went in to see if they could add more coffee to it and “all they could do” was give me an extra shot of espresso. Because “they can’t take it back” like okay you could’ve just remade it. I added the espresso shot and still disgusting. I don’t think I’ll take another chance at this location it’s always a waste of money everytime.
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March 2024 by Tanika Edwards
This Dunkin is really bothersome. They don't EVER have what's on their own menu. I literally have to switch my drink and food out for something else way too often. They obviously need help with inventory. There's not many employees around to help with tasks so i know it's probably overwhelming for the 1 or 2 workers on the clock. That said, I don't understand why hiring people is such an issue knowing full well they need the help. I can't even be mad at them for not really getting the drinks right because I know it takes practice, repetition, and TRAINING. Most importantly, actual ingredients. I be so ready to get back there and do it myself lbvs. I never experienced this with dunkin. That's my favorite place back home so I had high hopes when they put one here.
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February 2024 by Michael Turcotte
Walked into Dunkin at 6am right when they opened. Every table was dirty. Could not sit and enjoy my coffee.
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February 2024 by Heidi Dunn
Great
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January 2024 by Mathenza
Can't really call yourself a donut shop if you don't have donuts to begin with.
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January 2024 by Bivian Morales
The donuts taste old & dry everytime I’ve gone & was told I wouldn’t not be able to get a refund since the old taste comes from them being baked the night before and placed jn the cooler to serve the next day . Paying $20 for cold hard donuts .
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December 2023 by Greengirl
I am always delighted to encounter Mrs. Anna. She is perfectly professional and always anticipates my preferences. In a failing customer service era- I am so grateful to experience a true hospitality specialist. Thank you!
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December 2023 by ArcTic
Anna and Elijah are the bomb diggity bomb and you best believe they’ll treat you right. Best service, best food, best coffee.
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December 2023 by Eli O.
This place is terrible with time. They choose whatever orders they want to work on instead of going by their screen. They always get my coffee wrong by putting ice and sugar WHEN I DONT WANT IT. Management is terrible as well, barely any employees.
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December 2023 by Steven saia
Wow, after reading through I didn’t realize the last 30 iron chef winners ate here.This place is awesome and the reviews are from cranky entitled children.Having grown up in commercial kitchens since I was thirteen, a culinary degree and working both front and back of the house in almost every level of dining, I can say with out a doubt this team and this facility is awesome.Chloe, Anna,Taylor, Emma have greeted me by name, double check my exact order before making it without fail. No matter if it’s during the after pt rush or a slow weekend. Along with the others I have not mentioned I haven’t see a slip in service or consistency yet. Being from Boston I come to dunkis a lot cause Starbucks is garbage. This might be the busiest one for its size outside of Boston. With that said this team works real hard and it shows.They manage to serve a post full of people and their children and spouses along with being ready for bigger orders from company, battalion, and brigade level events.This place works hard for a lot of apparently ungrateful impatient people. Keep up the good work.
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December 2023 by Gayge Mosin
I had the maple sugar bacon sandwich with a black coffee. It was good! Hard to mess that up, and the servers were nice. It was the polar opposite last time I was there, so I assume it's hit or miss just like every restaurant here. Gotta love Fort Polk!
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November 2023 by Dallis Johnson
Ordered an assorted dozen for coworkers. Was given a box of cold old donuts. They weren't room temperature, they were cold as if out of the refrigerator. It was 8 am. If they didn't have any fresh donuts they should have said so. Instead I spent money and got to work with gross donuts. I'll never come back and I doubt my coworkers will either.
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November 2023 by Megan Roberts
Anna is amazing!!!! She does so well with the drinks and she is so friendly! Always love whenever she is working. She is truly the best!
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October 2023 by Richard M.
This is my second time in two weeks I went through the drive through. I tried to order a milkshake but was told they no longer allow drive through on baskin and robins because it take to long. That is fine . I asked why is the baskin and robins menu still on the drive through . I was told we use to do baskin and robins drive through but stopped. That's fine it has been a few weeks since y'all stopped doing baskin and robins drive through how about taking the menu off the drive through and put a sign that says baskin and robins order inside only . That way you don't mislead people sounds like common sense to me. Thank you
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October 2023 by Sarah Flanagan
Every time I go there they're out of almost everything. Customer service is the worst! It was extremely dirty in the lobby. Couldn't even pay for my food. Maybe hire some adults?