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September 2023 by Alana Williams
Very horrible me and my boyfriend brought his truck there on a Saturday ,it’s been over a week haven’t call haven’t even touched his vehicle I told him to go pick up is truck .these people have the nerve to not even had done the diagnostic test to see what exactly was wrong with the vehicle. He went pick it up they did not care no remorse. Concern are caring the world. I DONOT RECOMMEND❗️
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August 2023 by Mark Darby
They stole stuff out of my vehicle the owner said there not responsible for it
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August 2023 by Daniel Colligan
This place is absolutely horrible. Brought the wife's car in. They did a horrible job. The alignment they did was so bad ate up her tires. Had a check engine light on they told me it was because I installed the battery wrong. They cleared the check engine light it came back on went to autozone it was her auxiliary battery in the trunk and they couldn't figure that out at a mechanic shop. If u want to just give your money away go here bc after they work on your vehicle u will need someone else to fix it right
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June 2023 by Joey Godeaux
I was in a wreck in January and John R Young was one of the 3 approved shops in Eunice. I 0. When it was finished it was like brand new
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May 2023 by Leathan Ryder
Wouldn’t recommend anyone going to this dealer ship.
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November 2022 by Tommy Richard
They got our vehicle in found problem ordered part and fixed it as soon as it came in
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November 2022 by Tyler Daigle
My experience is always the best. The from the sales side to the service side they never let me down
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October 2022 by Larry Lejeune
Brandon Guillory helped me with my 2019 CHEVY P/U I highly recommend this Dealership to all people.
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September 2022 by Daryl Villejoin
Great Experience. Treated us like family. Caleb is the best.
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July 2022 by Warren Alexander
Friendly staff, afternoon visit. Was told might be a while had some before me. Didn't have to wait long.
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March 2022 by Brian Bowman
Had a great experience. Calab is very helpfulThey were so nice I drove all the way from Orlando Florida.
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February 2022 by Brian Bowman
Had a great experience with Caleb. He went above and beyond to help us.
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February 2022 by Bryan Fontenot
Great place great staff
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January 2022 by Mindy Lou
Don't buy a car from JRY, especially from Caleb Cormier.Here was my issue:Bought a 2014 Jeep Cherokee for 14k.Before purchase, Jeep made a noise. Caleb said it was the exhaust as his truck made the same noise. He said there was no issues.After purchase, Brought Jeep to a shop. Shop said it was not exhaust. Might be the lifter in my engine tapping.Brought Jeep back to JRY. Told them this. Turns out 2 valve rocker arms were sunken. They replaced all 12. I, also, made them so a general check over. All good they said.5 min into drive home, there is a new noise. Call and schedule appointment with JRY for another general check over to see what this noise is.Day of appointment, go to shop and pay them to do a general check over. Discover my rear shocks are bad. Go to JRY appointment, but they send me home and tell me to come tomorrow.Come next day and drop off car. They call me 20min before closing to tell me nothing is wrong. Tell them shocks are bad. They say they 'rechecked' them and they are not bad.Next morning, bring Jeep back to shop and ask them to double check. They are bad. Grease leaked all the way out and car bounces on rack.Immediately bring Jeep to JRY. Tell them this. Caleb says he talked to his General Manager yesterday and they will no longer cover my stuff. Funny timing, huh. Since they made me miss and day and come back later.Caleb told me that they only fixed my valve rocker arms bc it wad an issue that was existing when I drove off the lot. Apparently that doesn't apply to my rear shocks. Caleb told me that the bouncing in my Jeep is normal as his does it too. I reminded him that my exhaust made a noise like mine too.I asked to speak to General Manager, that he made the decision with to no longer cover my vehicle, but he is apparently out hunting in Texas. Funny timing, huh.Overall:Lied to me about issues. Fixed an issue (probably bc paper work wasn't submitted yet). They submit paperwork before I get my vehicle back while this issue was being fixed. Suddenly, now that paperwork is submitted and another shop says I still have an issue, they want me to pay for it. Funny.Also, they bad a cute attempt of hiding chips in the paint by coloring it in with a marker of the same color.Also, I cleaned my car after I bought it and brown stuff was coming off the dash and steering wheel, so they don't do super deep cleans either.
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January 2022 by audrey duplechin
Salesman very helpful and helped me get exactly what I wanted. Great service. No complaints whatsoever. Highly recommend.
