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February 2024 by Jamie Margavio
The main pharmacist here is absolutely the rudest pharmacist I have ever dealt with. He’s judgmental, he withheld my medications despite another pharmacy filling them without question. I’ve never been treated so poorly and I would give -0.000 stars if I could. Shame on you we are real people with real health issues and we deserve to be treated as such. I will never return to this appalling business again as long as I live. Totally disgusted.
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February 2024 by Alexis Bridges
They don't care about feeling people medicine and they are very rude and don't wanna help people
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January 2024 by J Mystic
One of the worst pharmacies in the state. Don’t have meds half of the time. Always late. Slow. Rude workers. If you have the option to escape to a diff pharmacy that takes your insurance. Run.
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January 2024 by B N
Do yourself a favor and go to NOLA Discount Pharmacy of Destrehan (next to the Sports Pub) right behind this awful CVS.
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December 2023 by Nicholas Fiels
Short staffed. Window rarely open for drive thru. Slow to fill prescriptions. Pretty much no redeeming qualities.
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December 2023 by Kori Rogers
You will call and they will pick up the phone and hang up in your face!!
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March 2023 by Jeff Raiford
They provide great service filling prescriptions at a high volume. Seldom do you wait more than 10 minutes. That's my pain threshold of waiting!! 10 minutes :)
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February 2023 by Nathan Dupre
Once again I was forced to work for free and check myself out in order to purchase OTC medication. There wasn’t a single employee to be found in the store outside of the pharmacy. After waiting 5 minutes, because I had an age restricted item, an employee miraculously appeared to authorize the self checkout register to allow me to complete my transaction to purchase NyQuil. The employee failed to greet me, failed to apologize for the wait, and failed to thank me for choosing to shop there. The employee didn’t even look me in the face. She completely failed to acknowledge my presence. This isn’t the first time this has happened at CVS Destrehan but it will be the last time. I’ve left feedback before and no one from CVS contacted me. So apparently the store manager, the district manager and the regional manager do not care about the customer experience in their stores. I gave CVS one more chance by filling out a survey that was emailed to me the instant I completed my purchase. I doubt if anyone will contact me as they didn’t the time before. We as consumers have options. As of now, you’ve lost a loyal customer. As of now I won’t be back.
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October 2022 by Cristina LaRosa
0 Stars would be more appropriate. I have been a customer of this store for 15+ years and now I'm done. Today I made the mistake of questioning a managers knowledge of their policy, as stated on the CVS website. I was ignored, walked away from, infantilized and gaslit. When I had finally had enough and raised my voice (as people who are ignored tend to do) I was told I could be escorted out of the store! I was also told if I didn't like the policy or her attitude, I shouldn't shop there. This was the most horrible experience I have ever had at a retail store. I wonder how corporate feels about staff discouraging patronage?
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October 2022 by Cristina L.
0 Stars would be more appropriate. I have been a customer of this store for 15+ years and now I'm done. Today I made the mistake of questioning a managers knowledge of their policy, as stated on the CVS website. I was ignored, walked away from, infantilized and gaslit. When I had finally had enough and raised my voice (as people who are ignored tend to do) I was told I could be escorted out of the store! I was also told if I didn't like the policy or her attitude, I shouldn't shop there. This was the most horrible experience I have ever had at a retail store. I wonder how corporate feels about staff discouraging patronage?
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October 2022 by Foxxe
Lazy pharmacists take over 3 hours to fill one prescription. Don’t waste your time, just go to Winn Dixie across the street. They do more with two pharmacists than cvs can do with six. Besides, don’t support a business that allows pharmacists to deny contraceptive based on their own religious beliefs.
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September 2022 by Eddc10
Very very unprofessional and irresponsible pharmacy’s staff, if you want to come here and get your medication I recommend you to go anywhere else, my father went to pick up my mother’s medication he was given a bag with the medication on it, he noticed the bottle was open and the pills where out of the bottle, when my father bought that to the attention of the lady in the pharmacy the lady rudely and loudly told my father that that was nothing wrong with that and said to take the bag and leave and never to come back, my dad 67 years old didn’t say anything and just walked away, i was in shock I was going to said something when my dad say don’t just let’s go, I never thought that I would see people like that to treat somebody up an age like that, I’m very dissatisfied and angry with this people
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August 2022 by joshua carcabasis
It is currently 10:35pm on a Monday evening; according to the currently listed store hours both on the website and here at the local physical location it states that the store is physically open until 11pm on a Monday however that is not the case. I arrived at 10:27pm and the doors are locked, all lights still on however. Simply, a one time occurrence it's understandable and also things happen that cam effect local locations but this is now twice. Maybe the store needs updated information.
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July 2022 by A
I went at 1:45 today to get a prescription that was ready for pickup only to find a sign closed for lunch. Is this something new? How do you close the entire pharmacy for lunch all at once? People take time out of their day to go there only to have to either wait until it's convenient for them to reopen, or go home and have to make a second trip to get the prescription. Poorly managed and terrible customer service....
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July 2022 by D C
Lazy pharmacists take over 3 hours to fill one prescription. Don’t waste your time, just go to Winn Dixie across the street. They do more with two pharmacists than cvs can do with six. Besides, don’t support a business that allows pharmacists to deny contraceptive based on their own religious beliefs.