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October 2023 by Mrs. M
Absolutely the worst pharmacy ever!!! Incompetent employees. Rude pharmacist and very unprofessional. It’s amazing that these people actually go to school for this job and still be this stupid. Wow!!!
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October 2023 by A.M. A
If you're looking for poor customer service and possibly being yelled at in public then I suggest you go here. Never will I set foot in that Walgreens pharmacy again. Like I told the pharmacist that little girl is bad for business.
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October 2023 by Sarah Weaver
Made a vaccine appointment. Had me wait 30+ minutes. Will not be returning and do not recommend.
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October 2023 by Mike H.
My wife and I visited this Covington location on a weekday afternoon for a vaccine from the pharmacy. Although we had appointments, we had to wait long past our appointed time. I mention this simply because, while we waited, we observed a pharmacy staff of 6-7 (pharmacists, pharm techs, clerks, etc.) fighting an uphill battle to complete tasks and serve a flood of clients. To their credit, they performed with great efficiency and were respectful, helpful, and welcoming to all with whom they dealt. I was impressed.I have no pharmacy experience, but as a retired biomedical professional with an understanding of difficulties in the industry that have grown since the recent pandemic, I observed obvious staffing issues that must be addressed by management. I'm sure that duties have increased for all employees (especially for registered pharmacists!), but this does not excuse superhuman workloads. I hope that management will find original and equitable solutions to this issue.
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September 2023 by Cathy Jenks
Worst pharmacy in town! Unprofessional, rude, and borderline incompetence.
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June 2023 by Arthur Jones
On a continuous basis, I have had nothing but problems with the pharmacy. I get calls, telling me that my prescriptions are ready for pickup and when I get there, they tell me they don't have anything for me. I'll call to get a prescription filled and when I get there, nothing is ready. When they have issues with my prescriptions, they fail to notify me. It also seems that being social with each other is also more important than serving the customers. I' DONE with Walgreens on highway 21 in Covington, Louisiana!!!
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February 2023 by Dwain Meche
Great staff, pleasant even at their busy moments. Victoria is a great example of an employee that strives for CUSTOMER service! Thanks!
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December 2022 by lynn r clemons
Friendly professional team in pharmacy. They provide text updates on prescriptions. The drive-through is convenient. Very clean store and has a medical lab on site.
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October 2022 by jason chawla
As a doctor I won’t ever use Walgreens and CVS for pharmacy services. Their customer service and wait times are terrible and the cost for their prescriptions is the highest compared to other pharmacies. I refuse to call in prescriptions here now because of wait times and them ‘loosing’ voicemails.
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September 2022 by Anthony Scott
Some things in store are a little spendy but it's convenient and the workers are always so nice
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May 2022 by Julie Lachney
Everyone in store helpful & very nice. Transferred medicine to Walgreens for better service also. Very satisfied with photos too.
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November 2021 by C
The absolute worst pharmacy I’ve ever been to in my life. All of these pharmacy attendants/techs have the worst attitude and will make every effort to display how unhappy they are. Snippy is an understatement. I would absolutely not recommend using this location. In fact, I recommend using the CVS across the road at all costs. I was a huge fan of the staff at the Walgreens in Mandeville, but since moving to Covington I have only had repeatedly BAD experiences. I will never be using Walgreens again.
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October 2021 by Susan Smith Hemelt
Just got our flu & shingles vaccine there.
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July 2021 by Chrystie Shubert
The worst pharmacy to deal with ever!! They will screw up every prescription you bring there along with not knowing what the hell they're doing!!
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June 2021 by Chase Treadway
The absolute worst pharmacy I’ve ever been to in my life. All of these pharmacy attendants/techs have the worst attitude and will make every effort to display how unhappy they are. Snippy is an understatement. I would absolutely not recommend using this location. In fact, I recommend using the CVS across the road at all costs. I was a huge fan of the staff at the Walgreens in Mandeville, but since moving to Covington I have only had repeatedly BAD experiences. I will never be using Walgreens again.