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March 2024 by Lindsay C.
Always a long slow line, always some kind of mistake with the rx.
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October 2023 by Mike H.
My wife and I visited this Covington location on a weekday afternoon for a vaccine from the pharmacy. Although we had appointments, we had to wait long past our appointed time. I mention this simply because, while we waited, we observed a pharmacy staff of 6-7 (pharmacists, pharm techs, clerks, etc.) fighting an uphill battle to complete tasks and serve a flood of clients. To their credit, they performed with great efficiency and were respectful, helpful, and welcoming to all with whom they dealt. I was impressed.I have no pharmacy experience, but as a retired biomedical professional with an understanding of difficulties in the industry that have grown since the recent pandemic, I observed obvious staffing issues that must be addressed by management. I'm sure that duties have increased for all employees (especially for registered pharmacists!), but this does not excuse superhuman workloads. I hope that management will find original and equitable solutions to this issue.
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August 2023 by Wendy S
The pharmacy manager was rude and violated my HIPAA rights. Everything she discussed about diagnosis, problems with billing, and my information on file should have been handled in a private setting, not in front of the the at least 6 other people waiting inline. Jennifer(the manager) was hostile and made me feel uncomfortable and even a little threatened. Until that day I have always had positive experiences there, but she was extremely unprofessional.
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August 2023 by Google user
The pharmacy manager was rude and violated my HIPAA rights. Everything she discussed about diagnosis, problems with billing, and my information on file should have been handled in a private setting, not in front of the the at least 6 other people waiting inline. Jennifer(the manager) was hostile and made me feel uncomfortable and even a little threatened. Until that day I have always had positive experiences there, but she was extremely unprofessional.
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November 2022 by paul clifton
Fast service
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October 2021 by Susan Smith Hemelt
Just got our flu & shingles vaccine there.
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August 2021 by Jenifer Bateman
This is a great late night store. And the employees are the nicest ever.
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May 2021 by Priya Sharma
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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February 2020 by S. K.
On both of my visits to the pharmacy dept. I encountered rude employees. They act like they hate their jobs. I will be taking my scripts to Winn Dixies or Sam's where they are friendly and helpful.
