Rainbow Mitsubishi North receives mixed reviews from customers, highlighting both positive experiences and areas for improvement. Multiple customers report being extremely satisfied with their purchases, remaining in love with their Mitsubishi Outlander vehicles a year later, and state they will continue to recommend the dealership to friends and family. The staff receives praise for being courteous, with salespeople greeting customers warmly, shaking hands, and welcoming them back on repeat visits. Sales personnel are described as very knowledgeable, professional, and taking time to ensure customers are comfortable with their new vehicles. The Service Department Manager is noted as being very honest and forthright, leading one customer to decide to have their vehicle serviced exclusively at Rainbow Mitsubishi despite purchasing it elsewhere. However, some negative experiences are noted. One customer felt the finance process lacked courteousness and thorough explanation for those without a good credit score. Another purchase was marred by a pricing discrepancy where the dealership did not honor an advertised internet price, and by a last-minute refusal to accept a personal check after the salesperson had said it was acceptable, causing inconvenience. This led to feedback that the customer should not pay the price for the dealership's internal transition or errors. Despite these issues, the customers involved ultimately expressed happiness with their vehicle purchase and indicated a likelihood of doing business there again in the future.
Great place to bring your vehicle too...great personnel ,friendly and knowledgeable...I'll drive an 1½there from Thibodaux cause they are that good
September 2025
We’re extremely satisfied with Rainbow Luxury Imports and a year later, we’re still in love with our Mitsubishi Outlander! I will continue to recommend Rainbow to friends and family.
August 2024
Great sales experience with Jacob and was not pressured into buying a vehicle I did not want.
