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“Brought in a DJI mini 3 drone to have a repair done. The guys over at Revive had me fixed up in no time. The techs are skilled and I would highly recommend them.”
“Most professional, kind and knowledgeable staff. They took an enormous amount of time and went above and beyond to solve our issues. I would love to have such wonderful employees! Tyler and Mary are unbelievable!”
“I love this store I walked in and the amazing lady name lyric came right up to me and help me get what I needed and kept on running back and forth for me so she needs a raise from att.”
“Best AT&T store around!! Friendly, knowledgeable staff who are always going out of their way for me! The sales reps and managers are very receptive as soon as I walk in the door. They are sales reps, not technicians or IT but I greatly appreciate the efforts they put in to try to help me with tech issues or they guide me in the direction of where to get help if it’s beyond their expertise. They have great customer service skills and assist me in getting my bill where it needs to be so I don’t have to call the billing department. They’re able to get my tv services, internet and cellular service at an affordable price that works for me. I love that it’s a one stop shop for my entertainment needs! Keep up the good work!”
“Yep, I was skeptical at first,but after getting a work phone I wanted to cut my Verizon bill so,I decided to try Cricket-- can't hurt?.. no contract and a Samsung phone for 19 bucks!!”
“Diana at Verizon on Hwy 190 in Covington, Louisiana is truly an asset to Verizon. If it weren’t for her tenacious, kind and understanding personality I would have canceled my service with Verizon and returned to AT&T. The mess created on my account was the biggest spider web of incompetence I’ve ever seen. Each time Verizon was called to correct a problem, another was created. Once I entered the store itself and explained the situation Diana listened and literally took the reins in this rodeo of events. Diana stayed in touch with me daily reassuring me that she was working on a resolution and would not stop until the account was returned to the original status. I personally spent about 20 hours on the issues created by multiple Verizon customer service employees while I’m certain Diane spent well over 40 hours and over 3 weeks on my account alone. Diana is the only reason that Verizon did not lose a large account. I will never do business again through customer service. I have complete faith in Diana to take care of any of my Verizon needs in the future. Diana has over 20 years experience and is truly an asset to Verizon. I hope they realize that!”
“This store provides awesome customer service. The customer service agents went above and beyond to help me. I have been with metro PCS for 13 years, and thanks to agents like these.. I will continue to be a customer.”
“Was reluctant to go here for service after reading some bad reviews, but I was more than satisfied with the customer service! Will return to this location for future needs.”
“I went in to switch over from Cricket. Got a deal with a nice phone for $60. If your phone breaks and you need a new one I would suggest buying from Walmart if you want a little cheaper deal. Overall, helpful staff.”
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“Incredible service by the two lovely ladies working in there. Best customer service that I've ever gotten from Verizon period. Thanks again for helping make a crappy situation easy and pleasant to fix.”