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January 2024 by Danny Netherland
The associates that waited on me was so helpful. That's the reason why I gave it a 5 star. Even the cashier was very, very courteous.
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November 2023 by Papa J
It's a small store. Other than that, it's fine for JC Penney
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October 2023 by William Locke
Clean, organized store. Love the customer service at the front door.
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September 2023 by Big Tonka
Never disappointed with the various sales that are ALWAYS AVAILABLE AND REASONABLE.JUST NEED MORE 'SHOPPING CARTS ?☺️
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September 2023 by Alexis T.
I'm remodeling, needed new curtains. I found a beautiful silver damask curtain for my bedroom that was half-price. The cashier had a professional and friendly attitude.
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August 2023 by Mayfour 88
Love the covignton location especially after their remodel. Fittingrooms are finally closer to being decent (Kohls still has the best fittingroom design/look) but JCPenney has MUCH better clothing styles for everyone in the family. Store was hot and muggy but was told it’s not the store controlling the temperature but an off sight location that obviously has never been in Louisiana humidity let alone heat. I also had my hair done and L O V E what they have done. Reasonably priced for what I got done (color, cut, Keratin treatment) it was around $300 where my last stylist at another location was over $400. Salon is definitely not a “boutique style salon” but the typical corporate style salon, but would rather save the $100 bucks. Hubby found an awesome Stafford suit which he desperately needed. Thank you to Eric for helping him choose the suit knowing I would approve since it was stylish and todays fashion (beautiful blue suit and talked him into BROWN belt and shoes)! So, yes our experience was amazing at the Covington location (minus the heat).
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August 2023 by David Bloom
I went in looking for a ring for myself. They were doing some remodeling, so no one was at the jewelry counter. A very nice lady named Lori (aka Mama) came over to help me. Not only did she help me, but she advised me on sale days and the best days to catch discounts.I returned several days later on a sale day recommended by Mama, and another associate, Jessica, was there to assist me. She was courteous and kind - she showed me other options and was able to give me an honest opinion when I asked for one - and she was able to help me with purchasing my ring. I love my new ring and I'm very grateful for this type of customer service. Thank you to Mama and Jessica for making my day!
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August 2023 by Jim Davis
I can remember when this Penney's was really thriving. They had great customer service and great products. I used to enjoy going in and shopping for work cloths, etc. Overall Penny's still seems to be doing it's best, but I've seen the employee attitude in this store go way down. We had to go pick up a "ship to store" delivery last night and the woman at the front acted truly annoyed that we were there. The store still looks really nice, clean and organized - but some of the employees don't seem to want to deal with customers. I'm sure it's not all of them, but the ones on the registers last night made me want to leave as soon as possible. It won't stop me from shopping at Penney's because I'm sure it was just bad timing. It's still one of the best places to shop.
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June 2023 by K. C.
The store has many great deals on clothing, but sometimes hard to find my size (I wear a larger size). Dressing rooms could use an update, but overall a good store to shop for clothing.
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June 2023 by All N With Tiffany McGary-Cyprian
Went in looking for a formal dress , they have really changed their inventory . They used to carry formals all the time , couldn’t find any women formals . I did find some great clearance items in the kitchen & housewares sections. They also had some great clearance in women’s boots - regular price $89 they were like $9 & $10
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May 2023 by Amy Cuneo
I love the salon. Brian does my hair. It's always amazing. He is great at fitting me in to my busy schedule. My blonde is best it's ever been, and very affordable.
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February 2023 by GW Roberts (GW)
Nice, very nice ~ better than their rivals. 30 somethings, and 20 somethings are missing a 'late boomer' beauty ~ pricing goes head to head with dot com sellers. You will be pleasantly surprised, as we were (( Proud 'early boomers' ! ))
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January 2023 by Lillian Russell
I walked in and it was easy to find the jewelry counter.
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January 2023 by Sheila Leonard
A great place to shop and has some of the best smelling perfumes!
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December 2022 by Robert Beatty
Clothing selection was great, wish they sold Mike Lindell products and I would shop there more often