“I had a WONDERFUL experience with this company. They were out the next day and installed my internet. The staff & technician kept me informed at all times. I HIGHLY recommend!!!!”
“The manager, Brandon, has excellent customer service and managing skills. It was worth driving an hour from Franklinton. The place was packed but he including all sales associates were cool headed, accommodating, and professional. Highly recommend this store!”
“Absolutely amazing best service and customer service I've ever had guy named Tim absolutely awesome very knowledgeable guy and is ? for the customer he's top notch thank you first time Ive ever went to a phone store and felt comfortable not like I was getting scammed best customer service in the south”
“Tyler, the store manager, needs a raise! I'm in heath care administration. I dropped my phone, and dealing with the insurance process on their website was challenging. He helped me along with his supportive staff. I felt like I was one of my patients being cared for by this store. I was so overwhelmed by this teams help that I upgraded my son's phone. Mars was so knowledgeable that he actually helped lower my monthly bill! Thank you, Mars, for your amazing help with my son's new phone! I love T-MOBILE because of customer service that feels like family style dining! These employees deserve more than verbal recognition ?! They need ? capital! I'm in health care administration, and I would definitely reward them the proper way, a raise for both. Also, this T-MOBILE will be my home from now on. They are absolutely the best. To be honest. I've gone to other T-MOBILE's and consider switching to Verizon. Tyler resorted my faith in my wireless provider. Thank you, Tyler and Mars!”