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February 2024 by Jacquie's Belly Dance
Quick and painless
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September 2023 by Paula-marie LeJeune
We are overwhelmed with all, to have Mr Todd and his staff at ArcPoint Labs!! Our son has to have Autologous Serum Tears which are made from your blood. We usually had to make an appointment, travel into Metairie to the Drs office, check in, wait for the prescription, walk a great distance, sometimes in bad weather conditions, to the labs at the hospital, wait to have blood drawn, then bring the vials of blood back to Drs office. After giving the blood to a staff member, it was 1 1/2 to 2 hours wait, sometimes longer, for them to be made, then we had to see the Dr just to get the drops in a ziplock bag. We had to make sure that we had an insulated bag with cold packs to keep cold for a 1 1/2-2 hour drive home as the have to stay cold. You refrigerate the one bottle you are using, while others go in the freezer when you get home, to keep them preserved and thaw as needed for severe dry eyes. These drops are cheaper than all the prescriptions, plus over counter meds and are way much better protecting his corneas and helps heal them when they have abrasions and are helping with the healing of a perforated cornea that we pray it heals completely due to severity of his condition. Now thanks to Dr Sataya Reddy, finding ArcPoint Labs that opened in Covington, Mr Todd and his Staff are our go too and amazing. We leave Dr Reddy’s office, drive right around the corner, give the prescription, no appointment needed, so we walk right in with being greeted with upmost respect, his blood is drawn, no wait at all the times we have been and an hour later the drops are done, come in a nice separated foam holder with an insulated bag with cold packs every time, so we are on our way home not 6 hours or more later with all secured without us doing anything. We love not only how much more convenient with saving time in all ways, not having to make appointments, it’s one location, not costing to see a Dr just for him to give you the serum tears, it’s also not wearing us down going all around and we have courtesy people!! Mr Todd and his staff have given us the ultimate upmost respect, care, give their all in every way possible going above and beyond expectations. They have even called to check in on our son due to his medical condition!! What more can we ask for or be grateful for?? Nothing!! You can’t find more hospitality in my eyes, out of 7 years of having to go through this process!! It’s worth more that can be said, expected and written for Mr Todd along with his staff at ArcPoint Labs. We cannot thank him and his staff enough, from the bottom of our hearts for going above and beyond!! We have the best of the best in all now that blesses us completely!!
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September 2023 by Michelle Zeringue
We own Zeringue's Construction and use them for our new hires and to test randoms and they are great.
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July 2022 by Sid G
Heidi was great. Fast, no wait and friendly.
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June 2022 by Michelle Prather
My cornea specialists sent me to ARCpoint to get serum eyedrops. They did a wonderful job. They have provided relief that I didn't think was possible!
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January 2022 by Patty Cockran Bloecher
Want to share my experience with ARCPoint labs of Covington. We went to ArcPoint labs to be tested for Covid before we went to the Bahamas, they were very knowledgeable about the regulations of the Bahamas, they rechecked to make sure they were on point due to the regulations changing daily. I called this past Saturday for my husband to get tested cause he wasn’t feeling good and we had to leave a message within minutes I got a return call from Todd telling me he would be in from 11 am to 1 pm just come by. Todd was so polite and caring. This morning I got a call from Thomas returning my call from Saturday to make sure we were taking care of. I would highly recommend ARCPoint for any of your lab testing. Thanks for caring guys, Patty
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January 2022 by Debbie Cash
The most fast, efficient, friendly and dependable lab experience ever! Highly recommend this lab without reservations!
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January 2022 by Ashley Nicole
Having gone to several locations this past year, throughout Covington & Mandeville, this site by far had the fastest “curbside service”, for Covid testing. I paid less, and received my results so quickly, more so than the other locations. Their system was amazing, and I was super impressed by the fact they were able to test me last minute, and without an appointment. I just had to register online on their website (which I went ahead and paid online also, because that option was available), called them once I parked, and they came out and swabbed me within minutes. I was headed home before I knew it. My results were emailed to me a little over an hour later.. which thank goodness ? I was negative lol ? But I most definitely would recommend this location for those who are needing Covid tests for work, travel…. And Mr Todd, whose the owner, was so knowledgeable, and explained the type of test I was getting. Which was more information than I had received from all the other locations combined. And Ms Heidi was so kind to walk me through the “registering” portion when you have to go on there website to fill everything out. So, thank you to all of the employees for all of your help.
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May 2021 by Cheryl G.
I love how clean and protocol it was in the driveway so I knew it was going to be on top when we walked in . We noticed how bright and clean from the walls to the floors even the baseboards and yes we noticed that especially me I have ocd to germs before cov19 it's up higher since . The lady who done my dad and brother was running that place great by herself and ever though she was getting more people she did not panic she handled it with grace and handle each of us with the same quality professional attention and attitude.. knowledgeable in her skills thank you lord Jesus Christ for her and them near and far please keep us all in your arms and our soul in your book of life according to your will lord Jesus Christ..
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January 2021 by Lee Chapoton
Top notch customer service. I needed a COVID-19 test within 72 hours of boarding my flight back home (British Columbia) and Todd stayed late to ensure I was able to get a rapid test. Total time between calling ARCpoint labs and getting my results was amazingly fast. Highly impressed!
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August 2020 by Stacie Vaughan
Todd and the team over at ARCpoint Labs of Covington were so helpful with our specific case. They were very swift with getting us the results we were looking for, and took the time to answer all of our questions in any of the matters pertaining to the tests. It was the personal touches by Todd that made the entire process understandable and smooth. Thanks for making it a great experience.
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August 2020 by David Melton
Abita Lumber partnered with ARCpoint Labs, and Todd Rowland approximately 2 1/2 years ago. Todd and his team have provided exceptional services in the most timely and professional manner. Todd has provided me with valuable resources and information that has helped me streamline processes and be more efficient in today's ever changing business environment.
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August 2020 by Caroline Rogers
Todd is a responsive and easy person to work with on our drug screen program. The set up and transition was flawless and he remains to be a helping hand for our business.
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August 2020 by patti schmidt
Our company Retif Oil & Fuel, LLC used a different Drug & Alcohol program called DISA when we met Todd Rowland with ARC Point. The change was the best thing we could have done. Every time we have our quarterly pulls and send our drivers for their testing we have an immediate response. If we have any type of issue (wrong form was used at a facility, wrong test was performed at a facility) Whatever the issue. I can call Todd Rowland and the problem and/or issue is addressed immediately. I would recommend ARC Point and Todd Rowland to any company to assist in their Drug & Alcohol programs.
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August 2020 by shawn “Food critic” brady
Very great services quick results very nice people and A+service
