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November 2023 by Vincent Black
Missing in action !!!!They forgot to check air pressure in all tiresThey forgot to fill washer fluid .They also didn’t check the air filterThey also didn’t ask about my wiper blades cabin air filter nor did they offer other services thus missing opportunities to sell me other services or products. More attention to details would mean more profits for take ? By no the way I went down the street and bought an air filter and changed it was filthy . Time tore-train the whole team .Customer. For more than 25 years .
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October 2023 by Julia Wells
I was in and out in half an hour. They seemed to check everything to do with an oil change including windshield wipers. I was taking a trip the following week so I felt confident with my vehicle on the road. They forgot to reset my dashboard light. I will go back and ask them to show me again.Services: Air & cabin filter replacement
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October 2023 by DOLORES Edwards
Marcus and the other new trainee were very professional and friendly. I was upset because they didn’t have my filter in stock that means I have to come back in 3 more days. My overall experience was good and the facility was clean.Service: Oil change
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October 2023 by Kasie Releford
So I have been coming to this particular location for some time mostly because I have always received good customer service even though I stay in the New Orleans East I would take the drive. I work downtown so when I got off I took the drive to get my oil changed. I looked online and saw that they closed at seven so I rushed over I made it there at 6:20. I was glad because I didn’t see the cones in the driveway so I felt that I made it in time. As the man (white guy) walked to me I saw they had three cars being served. He ask me what I’m there for I told him an oil change he tells me they aren’t taking anymore cars so I asked if they closed at 7 he said yes so I asked why he could take me he said because they have to do they closing stuff so I then asked why they didn’t have the cones up so people would know they were not taking anymore people and he proceeded to walk away from me I don’t appreciate the service I received even if you were not taking more customers why walk away for me when I was just asking a question I guess it’s time to find something closer to home.
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October 2023 by Catherine Warner
Guys were truly courteous and professional. Service was fast as stated. I give this crew a 100% of a good team staffService: Oil change
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September 2023 by Nakia Banks
I had a female technician. She was professional, knowledgeable, and very helpful. I was offered water and given great customer service. Thanks so much.
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September 2023 by Frank Richard
Terrible experience, they almost forgot to put my oil back in and when the check the level after it was filled, he checked it with the engine running. That not how you do it. That is how you check the transmission. They said they checked my fluid but did not. Also, they were going to let me leave without checking my air pressure in my tires. So I’m not going back. Disappointed.Service: Oil change
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September 2023 by Laura E
I had my oil changed here in June and my master cylinder became contaminated with oil. I’ve reached out to customer service multiple times and received no response. My brake system is contaminated and I’m looking at a $1500 repair. Stay away from Take 5. My mechanic was shocked at the ineptitude that could cause this. I’ve only ever had my oil changed at Take 5 and will never return. Hoping this review helps others stay away from this irresponsible, inexperienced, and unresponsive business.
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September 2023 by abby st amant
There was a mistake made where they put too much oil in my engine, and long story short the manager, Marcus, contacted me and came out to me personally and drained the excess oil from my car and BOOM damage fixed. He also compensated me for the inconvenience. So shout out to them for being on top of their game and fixing what was messed up. Much appreciated.Service: Oil change
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September 2023 by Janet Woodward
I'm sorry I'm writing this but usually my experience is fine but yesterday was not I had to ask the guy to see my oil stick he was not going to show me n I have to ask him to put air in my tires he did not check my filter to see if it was clean or dirty he just printed the paper n it said it was fine I watched everything he did but not under my car so I pray he changed my oil cause I've had a experience already where they locked up my motor n had to bring it to the shop to get fixed cost me $3500 dollars unhappy customer
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September 2023 by Laura E.
I had my oil changed here in June and my master cylinder became contaminated with oil. I've reached out to customer service multiple times and received no response. My brake system is contaminated and I'm looking at a $1500 repair. Stay away from Take 5. My mechanic was shocked at the ineptitude that could cause this. I've only ever had my oil changed at Take 5 and will never return. Hoping this review helps others stay away from this irresponsible, inexperienced, and unresponsive business.
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September 2023 by Sierra Coupel
The guy was in a rush, started putting oil in before asking me which one I wanted. Told me to turn the car off then asked what my mileage was. I told him I didn’t know so he put 999,999 miles. The sticker he put isn’t accurate either to see how many miles until I need to come back. He also was not friendly.
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August 2023 by Paul Moragne
Jasmine was very nice, knew her job. Communicated professionally, respectfully. She did try to sell you one other stuff. I know that's what she is supposed to do which i respect. I politely declined. The only thing I truly regret was not having a few bucks for a tip but next time I will. Thanks I appreciate everyone in the service industry it needs to be said and shown more. I work here in something different but still is service you guys are the back bone of America and I really don't want to have to learn a different language just to get my oil changed or get a burger from Burger King. And yes I understand that you can't drive in a fancy sports car until you put a few years in certain jobs but that's just the way that goes That's why you respect what you have when you've earned it over time just how things work I remember working two jobs for years and it made me a better person because of that and I respect what I have what I've earned over the years but people need to show that we support you guys and we need you guys keep up the good work
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August 2023 by Kirstyn J.
Just left getting a regular oil change. Jasmine was very rude. Her body language changed greatly when I explained to her that I absolutely don't have extra funds to get anything except a regular oil change. She said "Welllll I was just letting you know". When I left, Marcus was the only one who thanked me for coming by. This is my last visit here & I've been coming here since 2009. She even gave me the side eye as I was driving out. I ended up thanking them & wished them all a great day. She rolled her eyes of course. I worked in retail 15 yrs and never was this ok for me to do to any customer. Hopefully my car doesn't have any problems after this girl touched it with an attitude.
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August 2023 by Jason H.
Screw this place. I drive a 3.7L V6 Mustang. It cost me $128.00 to get an oil change here after being told the total was $120.00. Also I had just gotten my car washed and there were oily fingerprints all over my hood because they didn't use gloves. I tried to do it myself the following time but the plug was stripped and the filter was on way too tight and couldn't get it off. Overpriced as hell and expect to be waiting for a while, it's not 5 minutes.
