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August 2023 by M. A.
I love this bank. So nice inside, playing softly music and staff are very kind and helpful. I won't trade my Chase bank for anyone else! Very satisfied with my experience there. Suggest Shace bank to everyone!
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July 2023 by Katelyn Morris
ATM is out of cash.
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May 2023 by Chris Harvin
Went to get a cash advance and after an attempt I had to call my bank to increase my limit. Walked back to the counter and I was told, oh sorry we only allow 1 cash advance attempt but you can try our atm. Their atm limit is only $500. Absolutely the rudest and uncaring people I have ever seen. Could care less about their customers. Went 2 miles down the road to a credit union and withdrew the full amount with no issues.
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January 2023 by Blake Sue Esponge
Very helpful
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June 2022 by Jonathan McPhate
Last 4 times I've come to this location the outside atm was down, this 5th time the inside machine was down. Is this how it's going to be from now on?
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July 2020 by Bob Ours
Mgr was great, helped me with an issue. 10 times better than the Shenandoah/Jones Creek Chase bank.
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August 2019 by Susan Mcguire
This is a bank that commits fraud. They let criminals open checking accounts in this bank that violates patriot act and commit fraud while Chase executive group does nothing.
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August 2019 by Bailey McGuire
Fraud bank that Chase let criminals threathen my family and done nothing.
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July 2017 by Trevor Huffman
They are always helpful and polite. They make sure to check what extra services I am eligible for that don't cost me anything.
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February 2016 by Ozwald Graves
Customer service is always prompt, professional, and given with cheerful, confident enthusiasm. It's very important to me that the associates don't make me feel uncomfortable during my visit and this is often easily accomplished by them through something as simple as a kind word and a gentle, friendly smile. There is actually another Chase Bank much closer to my residence, but quite often I choose to go out of my way in order to let the branch on Sullivan Road handle even my minor banking needs. Having a convenient drive-thru doesn't hurt either. This...branch...rocks!
