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April 2024 by Robyn Sippach
Seemed like there was only one young lady working, she took our order, it was 2 12 in chili and cheese dogs, took about 9 minutes for the order to come out. I checked to make sure that there were both dogs in the bag. Get back and not 12 inch, but everyone enjoyed it, and the young woman who took our order, then brought our food and proceeded to take another order before she left our car was very kind.
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April 2024 by Lauren Elizabeth
Went there tonight 04/13/2024 at about 11:15pm so get a blast after noticing that their stated hours were 7am to 12am. Upon arrival, we see a manager say something into the headset and walk to the back out of sight. After about ten minutes of waiting (after pressing the red button), we see two employees come to the front (aprox 11:25pm) with no headsets on, no hats, and wearing air pods. My fiancé and I sat there for about 25 minutes waiting to be acknowledged, while we watched another vehicle pull up to an order stall as well. They also got ignored. I’m writing this at 11:40pm the same night.I understand that they may be tired, but my fiancé RUNS AN ENTIRE KITCHEN STAFF and I also work in a fast paced food service job. If the manager and the employees are truly that tired, maybe they need to fix their availability to not work so late.There are numerous complaints about this location with no resolutions. I’m amazed that it is still open after all of these years. I have lived in carencro my entire life, but I will NOT be coming back to this location when there are many other locations with employees and managers that will actually acknowledge the customers existence and follow their stores hours.
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February 2024 by Pierce Moore
Came back today after 4 years of a bad experience. I placed an order and waited patiently on the food, which took forever as usual. It seemed to appear. Once it arrived, I was told only cash because the cc machine had been down all day. I immediately said why no one said this when I placed my order. Just wasted my time, and when I asked for the manager (Miss Tiffany, I was told), she never came to speak to me!
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February 2024 by Mac McCartney
Sonic has gone down, to me. I will never eat there again. Not a big fast food person anyway. But I am done with them.
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February 2024 by Nick Miller
By far the worst Sonic ever. It takes 10 minutes for them to answer the call button and my order has been wrong the last several times. Won’t be back.
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January 2024 by Alex's Cribhouse
Food and service is just terrible!!
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January 2024 by Tiffanie Boudreaux
Quick and great service food wS great as
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January 2024 by Dilpickle Mcbride
The worker got my order wrong TWICE and the 3rd time another guy came and got it I think he got
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December 2023 by Robert Boudreaux
They had canceled my order though because they don't have the
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December 2023 by Troyce Thorla
Waited for 45 minutes to order, so I left! This had to be the worse Sonic in Louisiana! Will never go back!!
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December 2023 by Rontronimous
This is one of the worst Sonic's in Lafayette/Lafayette Parish/general area. Get an Ultimate Breakfast Burrito from here and then get one from the one on Ambassador by the interstate exit and compare them, it's like night and day. Also they leave out ingredients, like cheese, or bacon, etc at random. Also half the screens apparently don't actually alert the employees when you press the button, so you have to wait for one of them to notice you and come get your order verbally, why they just don't mark them as "Out of Service" is beyond me.
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November 2023 by Blaine C.
Ordered 2 combos. One was cold, obviously sitting for a while, the other was so hot and greasy, it burnt my wife's lip and face when the grease squinted out!
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October 2023 by Whitney D.
service sucks everytime idk why we keep going, took an hour to get our order and we are missing ice cream and slushy...
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October 2023 by Alison Granger
This is the absolute worst Sonic! Food was cold and burnt! I was actually giving them another chance bc last time the patty on my burger was cold. I will never go back to this location it needs to be shut down and employees/ managers need to be trained on how to properly prepare food. Nobody wants to pay 30+ dollars for food that is not fresh! I've attached a picture that shows burnt/hard onion rings and the supposedly double quarter pound sonic cheese burger where the unmelted cheese is bigger than the burger- totally disgusting!
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October 2023 by Shawn Welch
Absolutely the worst place EVER and I don’t need to waste my time sayin why because everyone else in Carencro knows why and everyone that works there knows why. They just need to shut this location down permanently!!!!!