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March 2024 by Chris Picard
If you go into this store, definitely ask for Brittany. She was very helpful and had a great personality.
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February 2024 by Shane
Horrible service just need to close at this point. Especially Reggie!
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January 2024 by Catrina Skidmore
Excellence Service Chase is Awesome!!!!
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December 2023 by Janine Small
Awesome store. Great managers and staff. Highly recommend going to speak with a great crew great products ? Chase and Reginald
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December 2023 by Mark Prejean
I went in to upgrade my phone the manager Chase helped me set up my phone and did the transaction then while the data was being transferred he left and went int the office another rep took over Chase gave me the wrong recipient and the wrong earbuds wants the transaction was over I tried logging into my account had the wrong password and the didn’t want to help my phone locked up and they told me I had to call apple all they want to do is sell and not solve problems
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December 2023 by Troy Shaw
Was very pleased with the help from April she was very knowledgeable about the plan I have and the new phone that my son got from her.
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October 2023 by Evan Stelly
April was very patient and helpful with the issue my phone was having. There was an error in transferring a number from an existing att business account and we had to call support. Took two hours before they finally fixed the issues so April could activate the new card. Over those two hours, April was kind, patient, and very friendly. If you go here, ask for April.
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October 2023 by Allen Rivet
Walked in and asked a question about my phone and dealt with the rudest black woman I ever met
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October 2023 by Jaylen Page
Ms. April was very kind and informative throughout the experience. She helped narrow down my options to pick the phone that would best suit my needs without being intrusive or pushy. Overall she was a great experience to have
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October 2023 by Xathena1968
Bastian was simply amazing. Not only a great sales guy, but a real tech too. Thank you so much. I’m a converted customer! You’re gonna fine him at the Carencro Hector Connley location.
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October 2023 by John
Ordering the 15 hasn't been easier The Manger and his Team made this process smooth and easy Go to this store they are awesome
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October 2023 by Blake
Couldn't ask for a better experience from this staff at Carencro they are amazing and very knowledgeable Highly recommended doing your business here!!
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August 2023 by Richard Hoss Sr
I spent three hours trying to get ATT and DTV to correct their mistake. They incorrectly assigned to my account. It in my 40 year old sons account who is a jr. They said I had to get the credit bureau to correct it because it is in collections. I check my credit report and it does not show up there. I will have to sue Directtv and ATT to get it corrected. So I am planning to get an attorney to correct it. I will also sue for damages they have caused by their mistake and their inability to get it corrected.
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July 2023 by blair broussard
The girl that helped us was Brittany and she was incredibly helpful. She actually opened the door for me on my way in and helped us immediately. We got there only 30 minutes from closing time but she never rushed us at all. My boyfriend and I came in to switch him from T-Mobile to AT&T. She was incredibly helpful, knowledgeable and kind. I have been with AT&T for a while and I'm glad that I was able to give my boyfriend a great first impression, he loves his new Samsung S 23 Ultra!! Thank you, Brittany!! You deserve a Raise!!
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July 2023 by Bonnie Gipson
Only one sales associate in store upon entering; one gentleman walked in ahead of me, but he acknowledged us both and told me he would be with me shortly. He was able to take care of both of us at the same time.Very good customer care service.
