Cowboy Trailers is highly praised for its exceptional service and dedication to customer satisfaction. Many reviews highlight their excellent emergency trailer repair, with customers expressing gratitude for the quick and professional assistance they received during urgent situations. For instance, a team of three worked tirelessly before opening hours to help a group supporting veterans, ensuring they could continue their important mission. Customers also appreciate the seamless experience of renting trailers, noting the friendly and helpful staff, particularly Shane and Lissa, who are recognized for their outstanding service. The service department is notable for its accommodating and caring approach. One customer shared their experience with Steve, who provided updates and went the extra mile by storing their Airstream safely during a storm. Bobby, the technician, is commended for his detailed explanations and willingness to address additional issues at no charge. Overall, Cowboy Trailers is recommended for anyone in need of trailer repairs or rentals, emphasizing their professionalism, helpfulness, and commitment to quality service.
Excellent customer service and friendly staff members. The office is gorgeous and very clean. They went above and beyond our expectations. We got just the trailer we were looking for. I highly recommend their services. Thank you again to Shane and Angie for all your help this morning.
December 2024
5 stars, cowboy trailers helped me find exactly what I was looking for in a good quality and well priced trailer for hauling my horses to rodeo events or moving cattle to auction. Mr.Shane was a huge help with updates and communication on all the must haves !!
May 2024
Absolute perfect service and seamless deal in and out Thanks again Cowboy Trailers and special thanks to Mr. Shane and Mrs. Lissa for the excellent service.