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August 2023 by Michelle Ann
MJ and APRIL were amazing. Very friendly very knowledgeable. And kept a smile on their faces even in this heat! WM better tale care of employees likethat!Good workers are hard to find ! Took great care of my Jeep! 5 stars! Ty MJ and APRIL in Broussard automotive!!!!! Ty!
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July 2023 by Daniel
Horrible experience at this location. The tire tech damaged 2 of my lug nuts and claimed it was like that when I brought it in. I ended up having to spend $80 at the dealership for a set of lug nuts (no other auto part store had them). After they finally finished replacing two tires and rotating the other, I paid and got ready to leave, only to notice that they had damaged all 4 of my rims. There are visible scratches and chips in paint.I then told the service manager on duty Charles about the issue, and he went out and looked at them. After a few minutes of him trying to dodge responsibility, he reluctantly agreed to call over another manager so I could fill out a claim form for the damages. That's when I met with Shaun, who introduced himself as a Walmart coach and began the claims process. Shaun insisted that I go home, and he would finish up the claim and call me with the claim number, I refused. Instead, I stayed until Shaun provided the claim number. I ended up leaving just after 7:30 pm after being there since 3 pm.At no time did Charles or the other tire tech apologize for the damage done to my vehicle. I urge anyone reading this to stay clear of the particular Walmart tire center unless you'd like them to damage your vehicle.
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March 2023 by Taylor
DO NOT get your vehicle serviced here! One of the mechanics broke the switch to adjust my seat on my 2022 dodge charger and told me I couldn’t file a report on it because their systems were down. I’m also sure I seen Charles, the mechanic, doing donuts in my car when I was waiting for them to bring it back to the front. I called corporate and they said someone from management would contact me within 3 business days of the incident. I was contacted on 2/25 that an investigation would be started to see what happened and as of 3/6/23 I have not heard anything from anyone!Service: Oil change
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November 2022 by Ms Deekie
Service was awful!!!!! I called before I went there to ask about a car battery. The gentleman was very nice over the phone. He informed me that they do install batteries (but they don't like to)with no charge. When i got there it was a whole different story. I waited for 5 mins for Mr Duke to get off his phone and get out of the chair to assist me. Like I said before I was told Wal-Mart changes car batteries with no charge. I already knew what kind of battery I needed but when I told him (Duke) he offered another kind and tried to send me to the Walmart on pinhook. Told him my battery was under the tire and he said they couldn't change it. Walmart rotates tires, changes tires, puts air in tires so whats the problem?? I bought the battery anyway and left. No one explained warranty and no one apologized for the miss communication. Walmart Tire customer service sucks!!
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October 2022 by Brooks richard
Tried calling multiple times and no one ever answered the phone.Service: Tires
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April 2022 by Brother Roop teaches the Bible
Needed an oil change and was in and out.
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April 2022 by Irby Livingston
Service was awesome and prompt!!!
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September 2021 by Rocci K. O.
They made me wait for 29 minutes just to tell me they didn't have ny tire.
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August 2021 by Immortal 1866
Lazy associates, can't be trusted to work on your vehicle. They also steal!
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August 2021 by Rob P
Horrible service. Ended up returning the tires. They couldn’t get anything right. F it. Gonna order from another Walmart
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July 2021 by Becky Russell
Very professional auto techs friendly answered all the questions I had fast service excellent products always had my tire size in stocks highly recommended going here for auto service then on pinhole location which did not impress me at all the best place in town for all auto needs
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February 2021 by O. Bo
These guys are the best! They had me in and out less than 1 hr for 2 cars. The prices are the best and they have one of the best tire warranties out there. Thank you guys!!
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February 2021 by Donna Willis
Only a key chin
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October 2019 by Marie Charles
Horrible came in at about 8:35am for a oil change I asked how long it would be an I was told about 40mins 10:30am I'm still waiting
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August 2019 by ISIAH EDWARDS
2 hours for an oil change