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July 2023 by Tom B.
I received a call from Clint today from Courtesy Chrevrolet Cadillac. He told me since I wrote them another bad review to take my vehicle that I bought from Courtesy somewhere else. My money or my satisfaction are not worth anything I suppose.
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June 2023 by Tony H.
I wrote a negative review two weeks ago regarding a 2020 Nissan Pathfinder. After outstanding customer service and guidance from Courtesy the issue has been resolved. Courtesy has not only met but has exceeded any expectation I had. If I could leave a 100 star review I would.
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May 2023 by Renee S
Ordered an Escalade in January. I put the necessary down payment to order. I have been calling and emailing for weeks now to check on a build or start date. I’m only asking for an update. No call back or email. It has been 4 months since I ordered. The sales manager is never available and the sales lady, Carla, says she is going to check on it, but doesn’t. If this is the service you get before the sale, imagine the service after the sale!
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January 2023 by Monique Senegal
Went to change my oil and rotate tires. I marked my tires. Tires not rotated.???? I addressed the issue with the service manager. She apologized.FYI: PLEASE MARK YOUR TIRES WHEN GETTING A ROTATIONThe same incident happen a month later when my husband brought our second cadillac for oil change and ROTATION ?
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January 2023 by Shawna Carmouche
Go see Connie Cardenas! She will not disappointment! ? She got me in the perfect car for my family and I. Will see her again for future vehicle needs ❤️
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January 2023 by Rachelle Tidwell
Just bought a car from them if you go always ask for Abigale Galloway she's amazing
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October 2022 by J. E.
I see a person I was traveling with left a review, but I'm going to leave one, too. As they said, we had warning lights go on and were very worried (it was not shifting or accelerating right). We saw this Chevrolet dealership and pulled off. Damian Leblanc was courteous, professional, and efficient - and honest. Some other person might have held us up for hours trying to figure this problem out, but Damian knew just what it was. He said by turning off the car and then back on, it would reset and probably be okay. It was. The light went off and it shifted fine. We drove many hundreds of miles to where we had to go and then got back home, no problems. He got us back on the road so fast, it was amazing. I recommend this place and Damian Leblanc.
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October 2022 by Jacob W.
I brought my truck in at 10 AM this morning and asked Rick to have one of the tires looked at. It is leaking air, and I cannot locate the leak to plug it. Rick said he had a few cars ahead of me, but he would take care of it. I said no problem, I worked down the road and as soon as the fixed the tire, I would come back by and pick it up. At 2:55 PM I had not heard anything about my truck, so I gave a call, told the receptionist that I needed to speak to Rick in service. She responded, confused, letting me know that the service department was gone for the day, and they would return on Monday. I explained that I had dropped off my truck to get the tire looked at, and I had not heard anything from the service department, and because no one called me before the service department closed, I would not be able to drive to and from work until Monday, to which the receptionist told me "Well I don't know what to tell you".
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October 2022 by Laura W.
We had to pull off the highway on road trip because of warning lights and the car wasn't accelerating properly. Damian Leblanc the service advisor was amazing and beyond friendly and helpful and got us on our way quickly! Thank you Damian Leblanc! I recommend this service department.
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January 2022 by brad molaison
Go see Justin Maddox!
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October 2021 by Dilshod N.
never buy a car from this dealer, I am very unhappy with this purchase. before they take money from you, they will call and text you every minute, then they will completely forget that you are. I bought a car from them online, when they sent the car there were a lot of flaws in it, the front camera was broken, the car was all repainted, the windshield was cracked, they didn't even change the brakes and oil, it was impossible to get through to them. I even emailed the general manager but there is no response. I don't even know how they still hold on to the market.
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June 2021 by Laura M.
Wonderful service department. Rick got the repairs done on our Chevrolet truck. He handled our warranty and completed the truck as promised at a good price. Would highly recommend them.
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January 2021 by Sharon Fitton
Fast friendly service very helpful
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January 2021 by belinda augustus
Love it
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January 2021 by Reed Brignac
Cadillac Service has the nicest advisors you'll find anywhere.
