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February 2024 by Michelle Boudreaux
They do very good work. We just haven’t been able to go in a while so I stopped my subscription until I have more time.
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February 2024 by J. Arabie
Staff is always willing to help out. The options for washing your vehicle are good and plentiful.
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December 2023 by Sid Savoie
The staff is available and friendly. It is incredibly easy to use their facility.
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December 2023 by Steve Angers
Cleaning my car was a breeze. Helpful staff. All equipment in running order. Clean & friendly environment... my second trip in less than a month.
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December 2023 by Rick Thibodeaux
Great service. Favorite car wash. The attendant, Victoria was super nice and friendly.
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December 2023 by Hailey M
Really nice staff.Very informative about the different wash options and told me about the specials that were going on. Before entering, 2 individuals clean the front and back of your vehicle, and then you enter the actual wash. The vehicle came out pretty clean. I just need to do a few small areas in the front where the bugs were. There are vacuums that you pull up to. The hoses are on both sides, which is nice, so you don't have to fight to get it to the other side. A rack of clean rags are located on the side of the building if you choose to wipe it down or do a little more cleaning. Once you are done, there is a basket to put the dirty ones in. Also, have a floor mat cleaning machine. Looks interesting, didn't get to use it. Also located towards the back area, there is a spot where you can do a little self washing to the vehicle.Definitely will come back again.
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November 2023 by Mark Abshire
Heather is the bomb , she always gets my truck clean with friendly service and a smile!!!
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November 2023 by Abby
My husband came through the car wash a few days ago. The wash malfunctioned while he was inside, causing his vehicle to bump the one in front of him. No one at the location offered an apology or explanation.We prepaid a year long membership when Classic still owned the carwash. Since it's been bought out by whitewater, things have gone downhill. We both tried contacting corporate and calling the local number to speak with someone. It's been almost a week and we still haven't heard from anyone in management. Very disappointing and unprofessional.
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November 2023 by Adrianna Jeanne
Very accommodating and plenty of free amenities. Decently priced washes. Free vacuuming, towels, window cleaner, and all purpose cleaner! Definitely my go to car wash!Services: Vacuuming
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September 2023 by Natalie Duhon
It is so refreshing to go to a business where they take pride in what they do! The new manager, Heather, is a joy to work with. Every time I pull up, she and her staff there always have a smile on their faces, greet you, and are very friendly. Every stall you pull into, to vacuum is clean and kept up with. I’ve been to some before where it was gross to stand there to vacuum from all the trash left from customers, but not here! Good job Broussard! Very happy customer here!!!
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September 2023 by Rohan Dhakad
I had a car wash at white water at Johnston st. In Lafayette. I took a ceramic package worth $22. I must say forgot about a ceramic shine car is not washed properly i was in n out in 1 min with water marks left and car not dry. I never had such problem when it used to be a classic car wash. This place sucks. Never ever going to come back.
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September 2023 by Nichole Romero
I never write reviews, however I just had to share how friendly the Broussard carwash employees are. Ms. Heather was so easy going and helpful. She really helped me decide which package would be the best choice for me and I appreciate that I didn’t feel pressured! Her customer service was on point and made my experience an easy and friendly one!
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September 2023 by Tera Johnson
Heather "the person who run this location" is very rude, disrespectful, and condescending. After trying to get a new tag for my vehicle, she became very aggressive after seeing me speak to another worker about needing a new tag. Heather got in my face telling me that I had an attitude and I had one since I was standing outside waiting for her. After telling her I didn't have an attitude, but that she did and reminded her of customer service, she took her sunshades off, twisted her lips and aggressively told me that she didn't think she wanted to give me a tag or wanted my kind of business. She then proceeded to say she didn't think she wanted me on the premises. Heather then asked me if I wanted the other worker that gave me the information to help me. After I told her yes, she looked at me and told me I was going to wait a while, then told me to get off the premises. She then began yelling at me to give her my name, after telling me again that she ran that location, so there was no one to report her to. Evidently then she called the Johnston Street location, because the manager there refused to speak to me and I couldn't get a tag. She didn't know my name, so Heather could only have given a description to the Johnston Street manager, for her to refuse to speak to me. Lafayette has too many carwashes to deal with someone like Heather's nasty, disrespectful, power struck, mentality. Who ever the man was that was sitting in her office that she was trying to impress, not a worker, I hope he saw her for the trash that she is. Immediately cancelled my member's after reporting the incident to corporate.
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September 2023 by Jerry Xanamane
Very great car wash, really clean & well maintained...open space for vacuums & just an all around great vibe to do so
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July 2023 by Brittany Robertson
Damage my truck manager said my truck is a 2015 and looks like something unglued, that it crazy because this isn't the first time. When it was Classic Carwash she had me 4 new window molding .lucky you got 1star.
