“Erik Guillory was amazing. I really like the fact that he combed through my policies and went through them all with me in depth. The fact that he will do this annually is amazing customer service.”
“they earned it first by beating every other company's pricing.in addition the agent was very personal (by names-no ai). i had been with geico for at least 40 years. they never once offered me a loyalty deal.”
“Andie was Amazing, kind & knowledgeable of her job. What really stuck out for me was that she FOLLOWED ~UP! Often times there is no follow up and questions go unanswered or the customer is on a roller coaster ride to reach someone to get a resolution. Again, she is wonderful!”
“I had the exquisite pleasure of getting a woman named Allie. She was polite and courteous and helped me understand everything with clear detail and precise understanding. She clearly has knowledge for her job. She was incredibly professional as well while aiding me in getting auto insurance and a life policy on myself. Very satisfied with the whole encounter!”
“Great customer service over the phone is all about creating a positive and efficient experience for the caller. Lexi was an AMAZING help when it came to proper customer service.”
“I recently went into the office for an insurance review with Callynn. I felt very welcomed even being treated to a PJ’s coffee of my choosing. There was no pressure, just a conversation. I’m not use to having my insurance agent contacting me for a review. My last agent went years without contacting me. I felt that Katie Sanford’s office provides a high level of customer service and I appreciate that.”
“Ms. Tiffany was very friendly and helpful. Had went to a couple other places before here and they couldn't cash my life insurance claim bc of whatever reasons. Ms. Tiffany made a couple calls which got check verified then cashed check with no problem.”
“Always so friendly rather on the phone or in person. They take the time to do 1on 1.with you.
Mike always takes his time greets me and to show me exactly what needs to be done.
Neighbor walk out the door until all my questions are answered.
I would highly recommend all these people.”
“Tessi Guillory was my agent. She was very knowledgeable, patient and kind. Ty so much for the great experience at getting life insurance. I’ve felt like a weight had been lifted off of me finally getting this done. Ty again for your excellence.”
“If you are looking for a knowledgeable insurance agency with great customer service, and prices, please give these ladies a call. When they sell you insurance they stand behind you in the event that you need them. You will not be disappointed.”
“Bridget and Christopher helped me by getting an affordable home insurance and auto insurance policy. They both took their time to explain any questions I had in detail. They also answered any questions or concerns I had promptly. I will definitely recommend speaking to Bridget or Christopher at Le Verret State Farm.”
“Scarlet was a treat to work along side. She was astute, interested in working out all the details I through her way, and she was professional with following up with me in a respect manner. Although, I didn't purchase this go around, her approach and treatment of me leaves the door open for future opportunities/renewals that I'll be checking in with her OR her following up with me because she's organized and follows through on what she says she'll do :) I recommend this agency and giving the staff a visit!”
“Kait is the best! She helped move along the deductible refund I was having issues with from a different office! After waiting over 2 months for the refund, kait got it done for me in less than a week!! Thank you so much! I definitely recommend this office to anyone who is getting the run around from other offices.”
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1406 W Pinhook Rd, Lafayette“Just want to thank Erica Johnson of the Nick Plaisance for her expert assistance in greatly improving our insurance position. Better coverage at a much lower price is a welcome change in today's economy.”
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3144 W Pinhook Rd, Lafayette“Friendly attentive staff. Food was good. Bathroom was clean and wasn't cramped with the door close to the toilet. Great family atmosphere. I also enjoyed the music♬ ♪ ♫I would definitely eat here again.”
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2934 Johnston St, Lafayette“Exceptional Auto Rates, Exceptional Service over the phone (in-office and customer service). I enjoyed being a customer. Sadly my time with the company has come to an end. I hope that one day they would accept me as a customer again. I will still refer potential customers.”
“Top notch customer service ?
Top notch prices ?
Staff was so helpful. All i had to say was sign me up. Jeff and the staff really nows how to make things super easy to switch. I got my home, auto for a great price compared to the rest. Buy with confidence ✨️”
“I can only recommend Allstate. Although I had troubles with bureaucracy, Ashley Citron and her team provided me with excellent assistance with getting the best insurance possible.”
“I almost left State Farm years ago when Lacey called me and untangled a mess with our account! She is hands down the best!!! Since then, we have had zero issues and the service provided has been AMAZING!!! I wouldn’t transfer anywhere else! Highly recommend!”
“I was previously with progressive. Rates through the roof for a year and only increasing. Called here and spoke to Ronnie’s son Trey. Made the switch IMMEDIATELY. Called progressive to cancel, a recording answers (saying affordable insurance) advising that the best way to reach them is through text ? WHY???! Called Allstate another day.. This time Ronald himself answered. I’m sooooo relieved that I made the switch AND AT A MUCH BETTER RATE FOR MORE COVERAGE!!! Gotta love doing business with people who treat you like family and not a policy number!”
“I was recommended to this office when I moved from out of state, and I'm so glad I contacted this office. I'd like to thank Sue Matthieu for listening to my needs for auto and home insurance and offering solutions that come from a wealth of experience.”
“The personal service with Chris Mahoney Allstate Insurance is unexcelled. The staff knows me when I call and are always willing to answer any and all questions. They go out of their way to help me save on my insurance costs.”
“We recently switched our car insurance along with supplemental health insurance to Will. We will also be switching our home owners to State Farm. Will was able to find us some cost saving rates. Great service and friendly staff.”
“Carli Hernandez was beyond instrumental in getting our claim resolved. Bubba has to be recognized for employing a resourceful, dedicated and diligent employee. However, it was Carli who executed and made it happen.”