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February 2024 by Theresa Lynch
Trent helped with my phone. Great guys at this store.
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February 2024 by Neil Salvador
I just had the pleasure of working with manager, Trent Belair. Trent delivered an outstanding customer experience for me and my wife. We had an issue setting up my new phone and not only was Trent courteous and knowledgeable, he gave us great advice on how to get the best out of our customer experience with AT&T. If you miss receiving outstanding customer service and you have any issues with your cellular service or phone, I highly recommend you go to the AT&T store in Broussard and work with Trent and his team.
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January 2024 by Brandon Latham
Went in to pre-order s24 ultra because ATT app wouldn't let me. Got everything pre ordered but realized the rep put in my address wrong(rep was given license to copy address from and still got it wrong?♂️). Had to cancel my preoreder. I am now waiting for my refund to be credited back to my account. Waste of time
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January 2024 by Bonnie Vivien
The manager Trent helped me with my phone and service. Best store in the area!!
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January 2024 by Johnny Enoch
The team was so helpful and wonderful but also polite to make sure they accomplished what I had needed done, they also was very quick.
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December 2023 by Jacinta Romero
Great service answered all the questions help me set up my phone
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December 2023 by Al Landry
Trent did an amazing job helping me fix my phone.
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November 2023 by Genevieve Mathews
The employee said she didn't know how to help with my sister cell phone.
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October 2023 by Dana Tate
I have never experienced such professionalism from any phone provider in my entire life. Reginald (Reggie) went above and beyond to provide excellent customer service. I would hire him in a heartbeat!!!
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October 2023 by Peggy Worley
Trent helped me fixed my phone and gave amazing service.
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October 2023 by Lisa Latiolais
Absolutely wonderful staff! Trent is a wonderful manager, and his crew is outstanding! They are all very helpful with good energy! It's hard to find a phone company location with people that actually want to help you, but Trent and his team truly do care about their customers!
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August 2023 by Dawn Plaisance
The store rep, Armani, waited on us right away. She was very knowledgeable about the products and what my husband and I needed. We ended up getting two phones, two watches, two cases, two screen protectors and two round phone chargers! Armani was friendly and answered all of our questions.
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July 2023 by Carl Smith
After calling around all morning looking for a specific device, the Broussard store happened to have one - my lucky day! I had a wonderful experience! The vibe in the store was great - the music was awesome and I observed kindness and professionalism from all of the employees on the floor. There was a little bit of a wait, but it wasn't too bad - and the three people working in the store were able to get the line cleared pretty quickly, while still taking the time to deliver a great customer experience to each customer. Having recently left the wireless industry after 12 years, I am able to pick up on what a good interaction should look and sound like and this crew checked all the boxes! I worked with Matt and Josh today, and both provided excellent service. There was no fuss, no BS, just a very straightforward transaction - which I appreciated tremendously. Five stars all around!
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July 2023 by Tom Tharp
Been to other store but this one, the employees take care of their customers.
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June 2023 by Kristle Brodnax
Great service , Beau did awesome
