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August 2024 by April Kleinpeter
Great Place!
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August 2024 by Shelby Lowery III
Honesty & Customer Service
Hands down the best customer service I have received at a dealership in years!!
My salesman, C.J., went above and beyond. When an issue arose, he took every call and provided useful feedback until the issue was resolved. Shanon, I believe the sales manager, followed suit and was also helpful.
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August 2024 by Scott Aymond
Service department is terrible. It took two weeks to get an appointment to fix a liftgate. Car was there 3 days and never fixed because I didn’t “approve” the part order. I was never asked to approve anything. I was under the assumption that my car was being “fixed” since it was brought there to be “fixed”! Service manager didn’t care!
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August 2024 by Lee Ashy
I had an issue with my drivers seat that was driving me crazy and Candy in service knew just what to do to fix the problem! Candy kept me up to date while the service was being performed, and the technician did an amazing job with the repair! I hope Courtesy Ford knows what a special employee they have with Candy, and I can’t say enough about her and the rest of the team! Thanks again for the great service!!!
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August 2024 by Tressa V
Great customer service. Our salesman Chad wouldn't let us leave unsatisfied.
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July 2024 by Cody Aucoin
Good service people there looking to buy a vehicle to see Ryan Gary he will take care of you
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July 2024 by Travis Fossett
Got a great deal on a courtesy vehicle that was just the truck I was looking for. Chad R was helpful throughout the entire process and has followed up with me multiple times to make sure things are going well.
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July 2024 by Amanda Guidry
Jody made the buying process easy. He found the car we wanted. We negotiated everything via text and phone calls. Paperwork was ready and we just had to sign. Veronica in the service department was phenomenal. She is the sweetest and most responsive. We had to fix fuel injectors and Hunter worked so hard and didn’t stop until it was complete so we could take our car on vacation. 5 stars!!!! Fantastic customer service!!!!!!!
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June 2024 by Joseph Soileau
I took my truck here for repair and recalls. They have left such a good impression on me that I wouldn’t want to deal with or purchase from any other Ford dealership in the area. Veronica in the service department is simply exceptional at her job and an extremely thoughtful person. She listened to me after fighting for months to get my truck recalls done at other dealerships, and she was patient and considerate while also making sure it got done.
Hub City turned me away for recall work and told me to call Courtesy Ford since I didn’t purchase with them. Imagine that. I am glad they did, because I found a way better place to do business with now at Courtesy.
The service department really says everything you need to know about a dealership in my opinion, and they actually do care about their customers here. Even ones who didn’t purchase their vehicles with them. Thank you very much for the pleasant experience here. I will be back.
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June 2024 by Tiffany Gros
Saw a car I liked online so made the two hour trip. Chris made the process smooth and painless. Their prices overall seemed very competitive.
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June 2024 by Tina Bradley Mayers
While traveling from FL to TX, we had an issue with our car. Stopped in to Courtesy Ford for help. Brent Knott is an awesome service technician who was so friendly and helpful. Got us back on the road quickly. Great service!!
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June 2024 by Yaser Tobeh
Bought my dream truck over here. Easy process and awesome staff. Make sure you go to Phill and Alpha!
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June 2024 by Trevor Duhon
Mr. Paul courville is the only reason i’m writing this 5 star review awesome guy cant speak highly enough about him.
The only reason I was able to have a great experience with Paul is because I had a subpar experience with his employees
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May 2024 by Glynn Hebert
Super service from Roman and Veronica in the Service Department. My first oil change on my new 2023 Bronco and Roman came to my place of employment and changed oil and filter in less than 30 minutes. I highly recommend Courtesy Ford for your new car purchase and services.
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May 2024 by Millie LeBlanc
Great service and friendly staff.
