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June 2024 by Tony T
Went here to see about an upgrade offer I was receiving via email. The lady , before everything, took a look at my phone and said it wasn’t eligible for upgrade. Mind you, my phone has been in a case and has a screen protector. The only “damage” was a SMALL scratch on the camera lens. I feel like she just didn’t feel like assisting me as the entire interaction lasted less than 2 minutes. Verizon has gone down hill over the years between their pricing and lack of customer service. I wish I caught the ladies name so I could post it here.
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May 2024 by Clarence Bodin
The employee there was real helpful and real nice even though she couldnt help me with my problem it was with a different process
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May 2024 by cliff avant
Manager, Ms. Kim is very caring and personal. D'Angelo is a good employee
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May 2024 by Victoria Ruffin
$4176 be careful when you go to get the free iPhone 15 Mac pro not pro Max just plus this is how much you will end up paying for it after making 36 payments I know for a fact the iPhone 15 pro Max is 1,200
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April 2024 by Tiffany Okunola
The employees don't help with anything you'll need help with
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April 2024 by Kenneth Horton
Help with my
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April 2024 by Aaron Cosby
They can sell you new phones and tablets but don't have a clue how to set anything up. Horrible customer service. They need to train there staff on product knowledge and customer service. I blame the manager
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February 2024 by Scott
Great customer service
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December 2023 by Mary Braswell
If you need to see about service this store is the best. They greet you when you walk in the store and make sure you are satisfied before you leave.
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September 2023 by Zenobia Singleton
It depends on what rep or person helps you! Most of the time it's good. The male I had this time above and beyond!!!!
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July 2023 by Lynette Nance
D’Angelo is without a doubt a valuable asset to this franchise. His knowledge, patience, demeanor and overall salesmanship is unmatched! 500 stars would be more inline with our satisfaction!
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June 2023 by Charlette Williams
Best Customer Service
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June 2023 by Mike Shawakha
Bad customer service
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June 2023 by Jessica Nixon (J. R. Nixon)
Wonderful customer service
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June 2023 by Marsha McDougal
Very helpful.
