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March 2024 by Juan Perez
Very good service from the crew!
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March 2024 by john nixon
They got me in and out very professional thank you guys for the good job and one girl up there also thank you
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March 2024 by Courtney
Took a little longer than usual today but staff was very polite and making sure that I did not have an oil leakage. Always enjoy getting my car serviced here.
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March 2024 by Kim STRICKLAND
Customer service was great staff was friendly communication between was great and I understood everything that was explained.
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March 2024 by Terrance Shinry Johnson
The guys that work here are always supper nice! And they know their stuff. Idk his name but he’s the shorter guy he’s always kind when we come in
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January 2024 by Tiana Harris
Mrs. Lynn top tier customer service !! If i had a question she had an answer, she gave quick and efficient services and just for that I will most definitely use them! She is a 10/10 from one customer service representative to the next she goes above and beyond for 100% satisfaction!
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October 2023 by Michael Wood
Quick and easy, they also offer coupons using their app!
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October 2023 by Chad Hughes
Showing your dip stick has oil on it right after your engine has been turned off does not give you an accurate reading! I don't expect ya'll or anyone to wait 5 minutes for the oil to drain back down to the pan to get that part right, but don't tell someone or act like someone doesn't know what their talking about when they tell you that's not accurate !! Please inform your people they are only showing there is oil in the engine, that's it. Oh, and respect their elders ! You all need us, the customers, not the other way around !!!
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October 2023 by Peter Axelson
Technician was professional, knowledgeable and courteous. Thanks again for a job well done!
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September 2023 by Heaven Jackson
Honestly sucks me & my sister car was ruined after getting an oil change! How can something so positive turn so negative!! There also broke my sister oil plug and didn’t tell her just ran over to autozone and got a new one without even telling her. Then they left the transmission drain off of MY CAR!! Said it wasn’t touched but on receipt says it’s been checked & how did it unscrew after i get my car serviced!!! I don’t recommend to no one
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August 2023 by Virginia Laughlin
I repeatedly told Robert that I would like the exact same oil as I have we gotten numerous times before. He asked for the upgrade and I said no, just the same as I've always had. When i paid, without him showing me the bill it was almost double. They handed me paper, none of which was my receipt. When I stopped and went back for the receipt, I noticed he did do the upsell despite me saying no. A 44$ oil change turned into a $70 oil change. Robert was rude and treated his coworkers with total disrespect. I witnessed him send another worker home because the worker told Robert he forgot to give me a receipt. He did not like being corrected and told him to just clock out and go home. I will never be back. They did not check tires pressure or do any of the basic checks the normally do. Robert is the downfall of this valvoline and needs more classes in customer service and how to lead a team because yelling at them and blaming his mistakes on them is not a good look. I will not be back. Luckily, the customer service line could quickly pull up my records and see that I have always requested the exact same service. I'm not sure if they make commission on upsells, but Robert believes they do. He was angry and took it out on customers and his other employees. It was a stressful place for all around. I am done with valvoline.
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June 2023 by Lashonda D. McGee
??? disappointed, unfortunately I will not use their service anymore. The workers were extremely nice but after a few days I noticed my oil leaking and it wasn't leaking before I went. When I went back to tell them about it they did tighten the plug( which shouldn't have been an issue) upon leave the service guy say he emailed my receipt which I looking at my email and nothing ever came(lied). So my business want be with them any more.
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May 2023 by PATRICIA BROOKS
We went in to have inspection sticker renewed. They want us to replace the windshield wiper blade. My husband said he would go and get the and replace them ourself and come back. they told him he would have to pay before leaving and would not be allowed to leave. So what were they going to do call the cops!!! They put a failed sticker on the car. Said we had 30 days to return to get it done. NEVER NEVER AGAIN!!!
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March 2023 by jacob d
Customer service was great! Definitely would go back and recommend. Was cheaper than take 5.
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March 2023 by Valerie Hoogland
Not only was the service above the standard the manager was so nice to his employees I heard him really giving one of his guys a talk saying how much he believed in him. Very refreshing in todays world!
