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March 2023 by John M.
These sad people have no idea how to treat customers...they don't realize their paycheck comes from people just like me and you who expect to be treated like human beings... Iswung by for propane to fill RV tank. The employee had no idea how to fill an RV. So, when I saw the RV adapter, I simply hooked it to the hose. and ensured the hose reached my vehicle. I was admonished for doing their job, and then waited for another competent individual to supposedly sell me propane. After a while, the incompetent individual vacated the premises and did not speak to me. And, the supposed competent individual never showed up. Fortunately, there are other merchants for propane who are more than happy to treat people kindly and take their money. Thanks Despino Tire in Bossier!
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February 2023 by Katreina Cotton
Just dropped it off so it was good
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October 2022 by Kristina Clifford
Ms Consuella Brown was AMAZING! She made the pick up of a trailer to use super easy, even though a minor glitch and she felt really bad about it. Very personable and super friendly. Any U-Haul needs again we will go to this location. Return process was so easy and quick.
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October 2022 by Kendrick Williams
Lady working the front counter definitely hates her job. Very robotic and non chalant. Not friendly at all.
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July 2022 by David Caldwell
The best propane refill in the area. They can judge your propane tank and refill it.They can also rent a U-Haul trailer or truck as needed.At the same time they can install a hitch on any capable vehicle.The leadership has been here for 15 years. Celebrate local and keep this place making money.
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July 2022 by Nicholas Barfield
JT was helpful and respectful and the whole process of renting a truck and dropping off was smooth. 5/5
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May 2022 by Helena Rogers
Called in to see if I could get the truck and do a one way I spoke with Wanda and she was soooooo rude told me I’m not taking her truck nowhere that’s her truck and I should have put one way on the reservation I explained to her that I didn’t make the reservation she proceeds to say well u should have made sure whoever made it did it write but u not taking my truck nowere so i asked did she have a truck that I could use to as a one way she says no I donot and I have ppl waiting right now for the truck smh the way she talk to people is not professional at all been to a lot of uhuals and have never been treated like this before smh
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March 2022 by Rachel B
They have great people working there that do their very best to help you as soon as possible, I had a hitch installation, shipping took a bit longer ( but this is not the locations fault) but at the location they did everything they could to assist me as fast as possible and with quality work.
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March 2022 by kim porras
I had a good experience having a hitch put on within an hour so I give stars for that. However I came back a month later for tow wiring, told would take 3hrs, dropped off at 9am. By 4pm, halfway done he said, been busy, I can leave overnight, open at 9am. We'll I assume he would finish, having my truck 10hrs so I show next day 9am, stand in a line 25mins and he says not done, never said it'd be done. Once again end of day and no truck, he is closed, never called me or answered the phone when I called at 4pm.
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December 2021 by Kalvin Ball
I made a reservation at this location and the store clerk canceled it. I made a second reservation and spoken with the clerk about staying after they close and he agreed. Once I got there he didn't assist me at all. Tried calling multiple times and the phone went to the customer service line. This location needs to do better. Customer service was bad. The dude seem like he had an attitude. Not holding up your end of the agreement. Bad for Business.
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October 2021 by Tiffany GONSOLAND
They don't know how to install hitches, $300 down the drain, I drove 2 hours for them to not know how to put it on 5 hours later
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September 2021 by Rhunogk
Paid in advance for trailer hitch install and selected 'will wait on premises'. Arrive to find there's no waiting room. Only employee on premises tells me to get lost and wait at the diner a mile up the road. Took 4 hours for a one hour job. Guy couldn't care less
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April 2021 by Luke Cunningham
Showed up on time to pick up the key. Did the online service to expedite and the only employee decides to go on an hour break when we show up. Garbage service, garbage employees
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November 2020 by Ricardo Costa
Nice helpful people and that's what matters the most. Thank you Mr. Richard and Mr. White
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April 2020 by Warren I.
Great place for propane, hitches and any truck or trailer rental. Always open too. 7 days a week!!
