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October 2023 by Tom Eubanks
Great place for quality parts, supplies, tools and more. My go to store for hard to find items, especially plumbing. Unlike the big chains there’s always someone at the front door to great you, wait on you or just point you in the right direction if you already know what you need. Good people and great service.
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September 2023 by Penny Warner
This is my go-to store for all things Mardi Gras! My husband loves the tools, grills and smokers! The staff is very helpful, knowledgeable and friendly. I’ve always used Tubbs Hardware and will continue! It’s a hometown tradition!
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September 2023 by graham orr
Absolutely fantastic store! Everyone was very helpful, especially Jessica! They have the greatest selection of spices and hot sauces and everything Cajun!
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September 2023 by Ronnie Wagley
Very disappointed in the service and lack of help we’ve received from this business and the owner. I bought an Exmark 60” mower from here a few years ago and we’ve been faithful to bring it in for service as needed. My father (who is elderly) uses the mower to cut our 10-acres in Shreveport. We don’t let anyone use the mower and it isn’t used commercially. The mower has less than 300 hours and now needs $3500 worth of repair work..several warranty items needed but we are getting no help with it and being accused of abusing the mower..which is ridiculous! Think twice before spending 8-10k on a mower from Tubbs. We’ve been loyal customers of this business for years and spent thousands on Mardi Gras items, gifts and hardware. I’m surprised at how we’ve been handled. Will take our business elsewhere.
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September 2023 by D D
Excellent customer service!! I needed a part that only came as part of a set and instead of charging me the owner offered to fix my damaged piece. He also did not charge! I will be a repeat customer.
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September 2023 by James N
Had Tubbs repair my chainsaw where I had another company try 3 times and Tubbs got it right the 1st time! Friendly, knowledgeable people, great customer service! I will be back
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August 2023 by John Chadsey
They are a great local hardware store that carries some things that the big box stores don't
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July 2023 by Texas Bird
Nice store but staff could be a bit more welcoming. Did support local business and would go there again when visiting family. Good prices, plenty of selection, and good quality items.
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July 2023 by Maci Crocker
FULL of high quality arborist gear, in addition to tons of other equipment and my boyfriend's favorite - top of the line chainsaws. Great staff. All around great experience!
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July 2023 by Peyton Dudley
I have never seen better customer service. Everyone is so friendly and eager to help. I’m obsessed with their Louisiana / Mardi Gras section. Thank you for the Zapp’s chips!!!
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April 2023 by Wade Wilson
I left a review a couple weeks ago but now seems to be missing. A couple weeks back, I went in & received some of the worst service from the people running the business (Benton location). Maybe they were having a bad day. Regardless, it left an impression on me. Should I expect the same treatment or was that just a one time happenstance?
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April 2023 by Brandon Mims
Very racist and over priced. I bought a part for my lawn mower and the part did not work. Owner did not want to refund or help me. As a black lawn service owner I will never come back here.
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April 2023 by Bill Johnson
Just bought a trailer from Tubbs Hardware. Not only is Don Tubbs a true patriot, he appreciates my business and told me so. Makes me believe that there are still good places to do business with.
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March 2023 by Lynn T
I love shopping at Tubbs. So many Louisiana items to choose from - Mardi Gras, cookbooks, souvenirs, t-shirts, dishes, spices, seasonings, and so much more. We also get our lawnmower and chainsaw parts from Tubbs. Their customer service is the best - friendly and helpful.
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March 2023 by Ashley Berg
Mr. Tubes is an excellent man who is fair and honest. Has a super wide variety, and amazing King Cakes. Future buissness will be done w/ Tubes. Keep up the great work folks!