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February 2024 by Brenda H.
I have been a customer at the Bossier City location for quite a while, but after today, no more. Went to get an oil change and was warmly greeted by Mr. Jerome. After being directed into the bay, a person by the name of Kendi took over. She was very condescending when I questioned the pricing. I was then told I needed an oil filter and was told I would get a 25% discount on the filter. She also changed the grade of oil I had been using and then, after she had run my card, said she could drain it. I have never been treated so disrespectfully at Take 5. Mr. Jerome is a fair person. I regret that I will have to find a different place for my oil change.
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January 2024 by Brett W.
Avoid this place like the plague. My son went there on 20 Jan and they convinced him he needed extra coolant, which he didn't need. When they added the coolant, they failed to bleed the air out of the lines resulting in a check engine light, no heat and they broke the radiator cap as well. $260 for this fiasco, then another $120 for a real mechanic to fix it all. Jerome and Kennedi (techs listed on the receipt) either need to be fired or have extensive re-training. Definitely never going back and you would be well served to not go there as well! No stars would be more appropriate, as the one I gave was very overly generous.
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December 2023 by Anita Marshall
Great prompt team work, nothing (-) to say. The business wasn’t even open yet, maybe, 20 min til opening. Soon as I went over the threshold w/ the bell, the attendant waved me to come on thru!! He tried to reset alert for mileage, did bit 30 min later it popped off and need to be rest!!! Other than that no problems!!! Love the business ?? ??Bossier/airline location
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November 2023 by LA Onetwenty
Customer service is always great. Not happy to have to pay $8.00 for top off now. Still okay. I haven’t decided if I will stick with Take because of the charge. I turned my entire family to Take5 since coming to Bossier City.
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November 2023 by F. Hawkins
Great service. In and out fast. The manager Jeremy asked me all of the pertinent questions, really took care of me, and made me feel welcomed. They also accept coupons, which is a plus these days.Service: Oil change
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October 2023 by Aadrien Watkins
They were able to get me right in. After a slight issue with their upgraded system got sorted out they got me done in no time and were friendly and professional. Will definitely use them again.Service: Oil change
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September 2023 by LaTonya Robinson
This place is the best. I went in for an oil change and received the best customer service. Jerome and Jerrmy went above and beyond to make my vehicle was good to go. I will definitely be back.
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September 2023 by Ricky “Genie” Realegeno
My experience at "Take 5" Oil Change was outstanding! From start to finish, it was clear that customer satisfaction was their top priority.The staff was not only friendly but also incredibly knowledgeable. They took the time to explain the entire process to me, making sure I understood what was happening with my vehicle. This level of transparency and professionalism was truly impressive.What truly sets "Take 5" apart is their speed and efficiency. I was in and out in no time, which is a huge relief for someone with a busy schedule. The waiting area was clean and comfortable, making the short wait enjoyable.I also appreciate their attention to detail. They didn't just change my oil; they also conducted a thorough inspection, which gave me peace of mind knowing that my car was in good shape.Overall, my experience at "Take 5" Oil Change was exceptional. I left feeling confident that my vehicle received top-notch care. I highly recommend their services to anyone in need of an efficient and trustworthy oil change. They've earned a loyal customer in me!
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September 2023 by Dustine Samuel
Service and crew were great, yet I don't thing the $25 I received off was 25% off of the 226.00 I spent. If I am correct, it should have been just over $50 off.Services: Air & cabin filter replacement
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August 2023 by Isaac Rene Hernandez
I’ve had my oil changed countless times at take 5 but today I witnessed the associates under Jeremy complete an oil change without going down towards the vehicle and physically draining my oil. Instead they used a pump to suck out the oils oil which is not specified by my manufacturer, Toyota. Kenedi was one special employee with an attitude when I requested to have the oil changed properly. The assistant manager “JD” on duty asked if I wanted him to complete the oil change by hand underneath the oil pan and once I agreed he was not happy. I’m disappointed that this was done to begin with and would not recommend this specific location. Go to the one off of Youree drive in Shreveport those guys are rockstars.Service: Oil change
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July 2023 by Adrienne Brigham
Went on Friday afternoon and only had one car in front of me. Ken came out to me immediately and offered a water while I waited. It’s July so that’s appreciated. Only waited a few minutes and it was my turn. Took care of our van very quickly and everyone was very polite. Will be back for our next oil change.
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July 2023 by Keith Hefner
Why does this place never work like it's supposed to? Waited in the hot car for an hour while 4 guys worked on a girl's car and were hanging in her window. These used to greet you and bring you a water, these guys just said "we'll be with you in a bit"
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July 2023 by Lucas D.
Took my 2017 Audi A4 in for an oil change. They drained my transmission and then added 5 quarts of oil in with the existing 5 quarts. So, now we have 10 quarts of oil. Needless to say the car wasn't happy when I tried to start. I sat in the shop bay for an hour and a half waiting on a tow truck to take it to the dealership to get the transmission services and a proper oil change.
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June 2023 by Amanda Pennington
Have been to this location several times and never had a problem. Went in for an oil change in March before heading out of town for work and will not be back. All new employees who put the more expensive oil in my car by mistake after I asked for the less expensive oil. Then proceeded to tell me I needed a new air filter for my cabin because mine was so dirty it would start blowing and I quote "asbestos" into my car. I honestly couldn't believe he said that to me. My air filter was brand new less than a month oldI will never return after the treatment I received. Made me pay for their mistake and then the asbestos threat. Yes I am a woman no I am not stupid.
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May 2023 by Donna Smith (Boo)
they are fast and convenient !! prices ar reasonable,, hardly no wait time ,, you can stay in vehicle ,, they are really nice
